Example:
A manually entered Level; say A,B,C
A manually entered File Received Date (Start Date)
A formula field, that calculates a deadline date, based on the level and the File Received Date fields. This is called ''due date''.
The calculation for Due Date -
- If ''Level'' = A then the ''Due Date'' = ''File Received Date'' + 14 days
- If ''Level'' = B then the ''Due Date'' = ''File Received Date'' + 10 days
- If ''Level'' = C then the ''Due Date'' = ''File Received Date'' + 5 days
Formula: If(Contains(${Leads.level},'A'),Adddate(${Leads.Start Date},14,'DAY'),If(Contains(${Leads.level},'B'),Adddate(${Leads.Start Date},10,'DAY'),If(Contains(${Leads.level},'C'),Adddate(${Leads.Start Date},5,'DAY'),Now())))