Record Management and Actions
Working with the Inventory modules in Zoho CRM Android app
Inventory modules allow you to manage your pre-sales and post-sales business inventory needs in the same platform as your sales. The Inventory modules include Products, Price Books, Vendors, Sales Orders, Quotes, Invoices, and Purchase Orders. ...
Multi-select lookup fields in Zoho CRM Android app
A Multi-select lookup field allows you to connect multiple records from one module to a record in another module. This is useful when you want to associate more than one item or value with a single record. Types of relationships One-to-One ...
Rollup summary field in Android app
Rollup summary is a read-only field that helps you calculate values from related records automatically. It works by creating a relationship/association between a parent record and its child records. For example, if Contacts is the parent and Tasks ...
Team modules in Zoho CRM Android app
In Zoho CRM, a module is where you store and manage specific types of information. For example: The Leads module helps you track potential customers. The Contacts module stores customer information. The Deals module manages sales opportunities. Each ...
Teamspace in Zoho CRM Android app
In any business, different teams within an organization operate with unique processes and procedures. Each team requires specific modules within a CRM to manage their tasks efficiently. For example, a Sales team might need modules like Leads, ...
Record sharing in Zoho CRM Android app
For any business to deliver an excellent customer experience, teams need to collaborate effectively. In sales, this collaboration often involves sharing customer records with team members who need this information to follow up with clients, move ...
Reports module in Zoho CRM Android app
The Reports module helps you view and analyze your CRM records. You can pull information from different modules, apply filters, and see summaries of your records in a report format with rows and columns. Here are some examples of how you can use the ...
Actions Performed on Records
Convert Leads Once the lead status has reached a certain stage, (i.e. when there is a chance of further negotiations), it can be qualified as a potential. You can then convert the lead into an account, contact, and potential. To convert a lead Tap ...
Tags in Zoho CRM for Android
Tags in Zoho CRM serve as unique identifiers or keywords, helping users organize their records effortlessly. By adding tags to records, users can easily classify and group their records based on various attributes such as status, priority, or ...