Conditional Layouts - Concept and Benefits

Conditional Layouts - Concept and Benefits

Conditional Layouts or Layout Rules is a feature that offers an interface for you to manage dependency between fields in a layout seamlessly. Not only does it serve to help you manage your layout to suit your business requirements better, but it also ensures visual appeal by keeping clutter at bay. 
  1. Imagine a sales agent handling data for a prospect interested in purchasing a commercial space from a real estate agency having to scroll through the residential properties section before he reaches the desired portion on the layout.
  2. Or a recruitment coordinator collating the details of a student interested in applying for Science, having to look through the Arts and Commerce fields as well.
While it is impossible for businesses/organizations/institutions to do away with these fields in their layouts, the presence of everything all together merely screams clutter. 

Why are Conditional Layouts required?

It is to evade clutter and make navigation through your layout easier, that Conditional layouts intend. Therefore, by creating a rule, you will be determining the necessity for a bunch of other fields. For instance, the sales agent for the real estate company we mentioned earlier, will only be looking at commercial property requirements. And the recruitment coordinator will not have to scroll through other course fields in Commerce or Arts while managing a Science applicant's data.
 
This does not imply that we have done away with the other fields or sections, but that we have brought conditional layouts into the picture to hide/show sections or fields based on a value entered in a previous field (as sales data is often inter-dependent). By selecting Commercial Properties under 'Type of Property', and Science Programs under 'Bachelor's in', the agent for the real estate company and the recruiter from the university will only see commercial property and Science fields respectively.

As a result you can make your layouts dynamic - as the entire structure of a layout changes based on the field values you enter. In other words, you are controlling how a layout appears based on certain field values.

To understand the concept better, let us look at our examples (real estate and university) before and after the application of Conditional Layouts:

1. Real Estate:

a) Before the application of Conditional Layout

b) After applying Conditional Layout

2. Educational Institution:

a) Before the application of Conditional Layout


b) After applying Conditional Layout


It is therefore evident that the application of Conditional Layouts helps to make the layout more suitable for your business requirements.

Benefits of Conditional Layout

Some of the common benefits of Conditional Layouts include:
  1. Avoiding clutter: By limiting the number of fields or sections that are displayed on your form or layout, you will be able to avoid clutter.
  2. Setting Mandatory Fields: You can set mandatory fields based on values that you may have entered in a previous field.
Before we proceed to understand the concept of Conditional Layouts, let us look at an example of setting mandatory fields with the help of this feature.

One of the sections in Zylker University's form is that of Hostel Requirements. This covers all aspects including health related fields such as food allergies, other allergies, handicap, etc. Now, when a recruiter selects Yes under "Allergies", the university requires that the "Type of Allergies" field be made mandatory. This can be achieved by applying Conditional Layouts.
  1. Before the application of Conditional Layout


  2. After applying Conditional Layout

Conditional Layouts - Concept

To understand the concept of Conditional Layouts better, let us consider a scenario.

Zylker Insurance offers motor insurance products such as car insurance and commercial vehicle insurance.

In this case, if Zylker includes all these details in a single form/layout, there is a slight difficulty. That is, when a customer needs a policy for a car, the form unnecessarily asks for details regarding commercial vehicles as well. Observe the details in the table below:


Field
Private Car
Commercial Vehicle
Purpose for which vehicle will be used
Nature of goods normally carried
Type of Permit (Goods Carrying Vehicle)
Type of Permit (Passenger Carrying Vehicles)
Hazardous Substances Description

The above table lists fields that are required for a Commercial vehicle, indicating that this entire section in the form becomes unnecessary the moment the customer chooses "Private Car". This only causes clutter and discourages the applicant from filling out the form.

However, when conditional layouts are applied, we can achieve a dynamic setup, wherein, in the case of Zylker Insurance, when a prospect selects "Private Car", only the said type details appear, and the Commercial Vehicle details remain hidden and vice versa. This way, you can optimize your forms.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now









                                                                                                                            • Related Articles

                                                                                                                            • Adding Layouts Rules

                                                                                                                              Layout Rules in Zoho CRM offer an interface for you to seamlessly manage dependency between fields in a layout. Your sales data are often inter-dependant. Consider the following examples. In a real estate company, the particulars required from a ...
                                                                                                                            • FAQs: Page layouts

                                                                                                                              Is it possible to limit access for users based on their departments? Yes. Zoho CRM allows you to set permission for modules, records, layouts, and fields to determine whether users from a particular role or department can access the data or not. For ...
                                                                                                                            • Working with Page Layouts

                                                                                                                              Understand page layouts with a scenario Here is a simple scenario in which we will demonstrate the use of page layouts in Zoho CRM. With this as an example, you will be able to implement page layouts for your organization depending on your company’s ...
                                                                                                                            • FAQs on Page Layouts

                                                                                                                              1. What happens to a module's existing records when I create page layouts for the first time? When you create a page layout for the first time, your existing records will be assigned to the Standard layout of the respective module. 2. How can I ...
                                                                                                                            • CPQ for Zoho CRM — Scope, Purpose and Benefits

                                                                                                                              CPQ stands for Configure, Price, Quote. In simple words, CPQ is a software application designed to enable sales teams to create bespoke, accurate quotes for their customers, efficiently and quickly. CPQ is especially valuable when you have multiple ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources