Can I reactivate my closed CRM account?

Can I reactivate my closed CRM account?

A closed account cannot be reactivated. The data associated with the account will be deleted as per our privacy policy.

 

However, you can always create a new account by visiting our website and upload the data again in the new account. You can download your CRM data (IAM-specific data such as email address, mobile number, and other account-related data can't be restored) by clicking on the link provided in the notification email that was sent to you at the time of account closure.

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