What is the CLASSIC SUPPORT plan in Zoho CRM Plus?

What is the CLASSIC SUPPORT plan in Zoho CRM Plus?

The classic support plan of Zoho CRM Plus is a free plan that is available to all our users for telephone and live chat 8 hours a day, 5 days a week with access to basic technical product assistance. 

I am a trial user. Will I still be provided assistance by Zoho CRM Plus support?

Yes, of course. All our users get access to our product support at no additional cost, whether they are on a trial or paid plan.  
Users can reach out to us during their trial period with any questions about Zoho CRM Plus, upgrading their subscription and support plan, and other basic technical product assistance. 
Here's what is included with the classic support plan of Zoho CRM Plus:


Classic support


All customers



Subscription period


Telephone support


Live chat support


Dedicated customer relationship manager


Onboarding support


1-on-1 session 


Quarterly report [feature usage + feature recommendations]


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