What is the role of a Technical Account Manager?
A Technical Account Manager is a dedicated manager assigned to every Zoho CRM Plus Enterprise Support plan, who is available 24/7 to help you with any questions or issues you have with Zoho CRM Plus, right from the moment you sign up for Zoho CRM Plus.
Your dedicated Technical Account Manager will take you through the onboarding process shortly after you sign up with us. This includes helping you set up your organization account to match your business structure and running quarterly reports on your sales, marketing, and support departments.