I have canceled my CRM Plus trial to use the Free edition of CRM. Still, I am getting an error that my account is deactivated. Why am I getting this error message?

I have canceled my CRM Plus trial to use the Free edition of CRM. Still, I am getting an error that my account is deactivated. Why am I getting this error message?

You need to access crm.zoho.com and not crmplus.zoho.com.