What will happen if I am an inactive user in one of the applications in Zoho CRM Plus and I try to map a portal from that application to Zoho CRM Plus?
If you are an inactive user in an application, you need to have the approval of the Administrator to map the application portal to Zoho CRM Plus. The following message will be displayed when you click the application icon.
The list of portal administrators in the specific application will be given, and the Request to Join button will be displayed next to the Administrator's name. When you click this button, an approval email will be sent to the Administrator.
Once the Administrator approves, the portal will be automatically mapped to your Zoho CRM Plus account. However, you will still be an inactive user in the application. You need to contact the Administrator of the respective application to activate your user account to access it.
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