Zoho CRM is a unified platform that helps you juggle multiple business activities efficiently. It's designed to help you sell, market, analyze, manage better and collaborate with customers and employees. You can gather powerful insights from customer interactions through various communication channels like email, phone, social media, and more. It lets you extend a personalized environment to your customers or partners by customizing the user interface to suit their business's unique requirements. Besides, you can easily get rid of conventional tools like spreadsheets and other single-purpose applications and manage your business processes like a pro with easy-to-use features.