Reports and Analytics
Email Insights: An Overview
Email remains a primary communication tool with customers within many organizations. However, tracking interactions for multiple emails sent through a CRM system can be challenging. Key questions might include: Has the customer opened the email? Did ...
Email Credibility in Zoho CRM
What is email credibility? Email credibility is a measure of reputation that internet service providers assign to each incoming email. It's an important factor that they use to determine if the emails from your organization are trustworthy enough to ...
Email bounce management
A bounce warning indicates that one or more of your emails have been rejected by the recipient's email server. This can be caused by a variety of factors, including an invalid email address, a full mailbox, or a blocked domain. It's important to ...