Specifications in Zoho CRM

Specifications in Zoho CRM

Zoho CRM Editions 

Zoho CRM is a cloud based application that offers five different editions each comprising of different features focusing on specific business needs.
  1. Free
  2. Standard
  3. Professional
  4. Enterprise
  5. Ultimate
Each edition is priced differently, and contains different set of features that can be accessed after purchasing. Before purchasing an edition you should understand the requirements of your business so you can select the appropriate features. We also have a 15-day trial version for Professional, Standard, and Enterprise Editions. You can sign up for the basic or Free Edition to evaluate all the editions before purchasing.

Apart from the Free edition all other editions are based on user licenses i.e. based on the number of users who are going to log-in and access the organization's CRM account. For your organization, all user licenses that you purchase should belong to the same edition. For instance, you cannot purchase 10 user licenses in the Standard edition and 5 user licenses in the Enterprise edition, for one organization.  

For details on features' availability and limits in each edition, refer to the Feature Availability table. Zoho CRM is a pay-as-you-go service, and you will be billed on a monthly or yearly basis for the edition that you are currently using. So there is flexibility to upgrade your edition as the business evolves or downgrade it if you cut-off few services.

Supported Languages

Zoho CRM supports 28 languages. You can choose the language that you require by navigating to Setup > General > Personal Settings in your CRM. In the section Locale Information, click the Edit icon. Choose the language that you wish to use from the list in the Language option. 
The languages supported in Zoho CRM are listed below:
  • Arabic
  • Bahasa Indonesian
  • Bulgarian
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English (US)
  • English (UK)
  • French
  • German
  • Hebrew
  • Hindi
  • Hungarian

  • Italian
  • Japanese
  • Korean
  • Portuguese (Portugal)
  • Portuguese (Brazil)
  • Russian
  • Spanish
  • Swedish
  • Polish
  • Thai
  • Turkish
  • Vietnamese

System Requirements

Zoho CRM is a cloud-based application, and therefore the application and the data are not stored in your computer system's memory. Since cloud applications rely on remote servers, you are required to have a continual internet connection for accessing Zoho CRM. You are not required to download or install any files in your computer to use CRM.

Zoho CRM is compatible with basic system configuration, the details of which are listed below:

Operating System
Windows, Linux and Mac OS X
Web Browser

Safari 13 and above

Google Chrome 73 and above

Mozilla Firefox 69 and above

Edge 79 and above

Opera 60 and above

Other requirements

Enable JavaScript 
Enable Cookies 
Install Acrobat reader  (optional)
Install Spreadsheet viewer (optional)

We also support those browsers which use ES6.  
Notes
Note
  1. It is necessary to use browsers, APIs, and Plugins that support TLS v1.2.
  2. You may not be able to access Zoho CRM if you have enabled the Compatibility mode in Internet Explorer.
       To disable compatability mode in Internet Explorer 11
  1. Click the Gear icon (in the top right corner of IE) and select Compatibility View Settings,
  2. Uncheck the Display intranet sites in Compatibility View checkbox.
  3. Click Close.

Storage Space

The storage space in Zoho CRM is divided into two categories:  Data and File for a clearer representation. These categories are further classified into Storage and Usage details.
Data storage: is the total space occupied by the records in the standard and custom module, which is inclusive of the notes that are added to the records. It also includes the space occupied by the data in your recycle bin.
File storage: includes the space occupied by the images, attachments (records and email), email templates, and documents associated with a record. Under file storage, you can see the feature-wise storage break-up, for example mail-merge and documents. This storage also includes the space occupied by data and files present in the recycle bin.
Check feature availability to know more about default storage space for each edition. Also, read more about purchasing additional storage space

Mobile Apps

The Zoho CRM mobile app allows you to take your CRM, wherever you go. It gives you the same access to the data that you have on your desktop, but organized to help you finish your tasks on the go. The mobile experience offers a clean user interface, optimized for easy access of data that you need. The app allows you to work offline, so you can access records that are stored locally, and add, modify, and delete records. When you reconnect with your network, any changes made offline will be automatically synchronized.  See also   Zoho CRM Mobile Edition

Supported Devices
The Zoho CRM app is available on Android and iOS devices, and can be downloaded from Google Play and the App Store. 
Operating System
Version
Android
6.0 and above
iOS
14.0 and above

Supported Modules

You can access a set of Zoho CRM modules from your device. The data they contain will be stored in a local database on your device. Supported modules differ based on the edition of CRM you are subscribed to. The following modules are supported in your device.

Leads
Contacts
Accounts
Deals
Tasks
Meetings
Calls
Products
Cases
Solutions
Vendors
Price Books
Quotes
Sales Orders
Purchase Orders
Invoices
All custom modules
Analytics -
-
Check out the  CRM implementation guide for step-by-step process to setup your CRM account.

SEE ALSO



        Create. Review. Publish.

        Write, edit, collaborate on, and publish documents to different content management platforms.

        Get Started Now


          Access your files securely from anywhere

            Zoho CRM Training Programs

            Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

            Zoho CRM Training
              Redefine the way you work
              with Zoho Workplace

                Zoho DataPrep Personalized Demo

                If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

                Zoho CRM Training

                  Create, share, and deliver

                  beautiful slides from anywhere.

                  Get Started Now


                    Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                    BOOK A SESSION







                                Quick LinksWorkflow AutomationData Collection
                                Web FormsEnterpriseOnline Data Collection Tool
                                Embeddable FormsBankingBegin Data Collection
                                Interactive FormsWorkplaceData Collection App
                                CRM FormsCustomer ServiceAccessible Forms
                                Digital FormsMarketingForms for Small Business
                                HTML FormsEducationForms for Enterprise
                                Contact FormsE-commerceForms for any business
                                Lead Generation FormsHealthcareForms for Startups
                                Wordpress FormsCustomer onboardingForms for Small Business
                                No Code FormsConstructionRSVP tool for holidays
                                Free FormsTravelFeatures for Order Forms
                                Prefill FormsNon-Profit

                                Intake FormsLegal
                                Mobile App
                                Form DesignerHR
                                Mobile Forms
                                Card FormsFoodOffline Forms
                                Assign FormsPhotographyMobile Forms Features
                                Translate FormsReal EstateKiosk in Mobile Forms
                                Electronic Forms
                                Drag & drop form builder

                                Notification Emails for FormsAlternativesSecurity & Compliance
                                Holiday FormsGoogle Forms alternative GDPR
                                Form to PDFJotform alternativeHIPAA Forms
                                Email FormsFormstack alternativeEncrypted Forms

                                Wufoo alternativeSecure Forms

                                TypeformWCAG


                                    All-in-one knowledge management and training platform for your employees and customers.

                                              Create. Review. Publish.

                                              Write, edit, collaborate on, and publish documents to different content management platforms.

                                              Get Started Now




                                                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                    Manage your brands on social media


                                                                      • Desk Community Learning Series


                                                                      • Digest


                                                                      • Functions


                                                                      • Meetups


                                                                      • Kbase


                                                                      • Resources


                                                                      • Glossary


                                                                      • Desk Marketplace


                                                                      • MVP Corner


                                                                      • Word of the Day


                                                                      • Ask the Experts


                                                                        Zoho Sheet Resources

                                                                         

                                                                            Zoho Forms Resources


                                                                              Secure your business
                                                                              communication with Zoho Mail


                                                                              Mail on the move with
                                                                              Zoho Mail mobile application

                                                                                Stay on top of your schedule
                                                                                at all times


                                                                                Carry your calendar with you
                                                                                Anytime, anywhere




                                                                                      Zoho Sign Resources

                                                                                        Sign, Paperless!

                                                                                        Sign and send business documents on the go!

                                                                                        Get Started Now




                                                                                                Zoho TeamInbox Resources





                                                                                                          Zoho DataPrep Demo

                                                                                                          Get a personalized demo or POC

                                                                                                          REGISTER NOW


                                                                                                            Design. Discuss. Deliver.

                                                                                                            Create visually engaging stories with Zoho Show.

                                                                                                            Get Started Now








                                                                                                                                • Related Articles

                                                                                                                                • FAQs: Zoho CRM Integration with Zoho Projects

                                                                                                                                  How is the integration between Zoho CRM and Zoho Projects helpful? The integration between Zoho CRM and Zoho Projects works as a bridge between sales data and team collaboration data—all in one place. Since you can associate projects directly with ...
                                                                                                                                • FAQs: Zoho CRM Integration with Zoho Desk

                                                                                                                                  Why should I integrate Zoho CRM with Zoho Desk? Zoho Desk is a cloud-based help desk application that lets you manage and resolve your customer inquiries, complaints, and doubts along with offering self-help articles to help your customers resolve ...
                                                                                                                                • Modules supported in Zoho CRM iOS app

                                                                                                                                  In your mobile app, you can access standard modules, custom modules and team modules created in CRM web version. Standard modules - These are the default modules provided by Zoho CRM, such as Leads, Contacts, and Deals. Custom modules - These are ...
                                                                                                                                • Documents in Zoho CRM

                                                                                                                                  This feature is available for new signups in all DCs. It is being rolled out to existing users in phases. Till then, users without this update can refer to Document Library within CRM. In Zoho CRM, the Documents tab is the central repository where ...
                                                                                                                                • Customizations in Zoho CRM

                                                                                                                                  Customizing buttons Zoho CRM lets you create custom-defined buttons that initiate actions you define to meet your business requirements. Custom buttons can be created on the web and accessed from the mobile app. Read more. Custom buttons can be ...
                                                                                                                                  Wherever you are is as good as
                                                                                                                                  your workplace

                                                                                                                                    Resources

                                                                                                                                    Videos

                                                                                                                                    Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                    eBooks

                                                                                                                                    Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                    Webinars

                                                                                                                                    Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                    CRM Tips

                                                                                                                                    Make the most of Zoho CRM with these useful tips.



                                                                                                                                      Zoho Show Resources