Create category column in reports

Create category columns in reports

What are category columns? 

Category columns allow you to organize large data sets into categories. When viewing reports with a wide range of data, it can be challenging to get an overview of the entire dataset. This feature helps you to create user-defined categories to group data into easily digestible information. This enables you to draw context from the vast report values.

In Zoho CRM, you can create two types of category columns:
  1. Number category columns - To group numerical data into columns
  2. Picklist category columns - To group picklist data into columns
Let's understand this better with the following scenario:

A delivery manager plans the schedule for parcel deliveries, considering factors such as the size and weight of the parcels. Knowing the weight and size helps them choose the right shipping option, especially for heavier items. The weight category is not a primary factor for entry into the system, but it proves useful for the delivery manager's report analysis to plan and execute. This is where category columns come to play. The delivery manager categorises the parcels as Light, Medium, and Heavy.




Notes
Notes :
You can only add category columns for numeric and picklist values. It is not supported for any other values.
The numeric field types supported are Number, Long Integer, Currency, Percent, Decimal.
You can only create a maximum of two category columns in a report. 

Number category columns    

Create category columns to simplify complex numerical values from your reports and group them into categories for better interpretation. This allows for easier comparisons, improving the clarity and relevance of the report data.

Scenario 

A district health professional is analyzing the weights of 1000 children born last year. The aim is to investigate how susceptible children are to illnesses or diseases during their early years. The report will include 'Child Name', 'Address', 'Weight', and 'Height'.  To enhance the report, a new column has been created to classify the child's weight based on standard scales such as normal, malnourished, or obese. This segmentation will help the health professional group the data and gain a better understanding of this extensive dataset.

To add a numerical category column based on the above scenario:
  1. Go to the Reports tab and select the report for which you want to add category columns.
  2. Edit the available columns by clicking the Edit icon on the right. Click the + icon near the Column header to add category columns.

  3. Select the new category column source from one of the numeric fields available. The numeric fields supported are number, long Integer, currency, percent, decimal, formula, and roll up summary. The source column is 'Weight' in this example.
  4. Enter the new category column name. Click Create Category. As per the scenario stated above, the category name we've entered is Weight Category.

  5. Enter Categories and define start and end range values for each.
  6. Enter the category names and input the start and end range values in a continuous order. To add a new category, click the green + icon.
    Note : We've ensured that range values are continuous to prevent any report value from falling into the uncategorized section unintentionally.
  7. Add the lowest range or highest range for values from Settings. The ranges for these categories will be automatically set based on your range inputs. In the example, We have three ranges:
    -- Underweight: Below 14 kgs [ Low Range ]
    -- Normal: Between 14 to 17 kgs [ Middle Range ]
    -- Overweight: Above 17 kgs [ High Range ]
  8. Add a default category : (see screenshot above)
    Any uncategorized value not falling in the above ranges will fall into the default category, which is defined as 'New Born' for this example.
  9. Add empty category : (see screenshot above)
    You can choose to show empty values as a separate category and name the column to easily understand why those column values are empty. It will be 'Undefined' for this example.
  10. Click Done to save the changes made to the report.
  11. Once saved, the column values will be checked against the specified criteria, and the record will be marked with appropriate categories automatically, as shown in the screenshot.

Notes
Notes :
  1. We can select the category columns for row or column groups as well.
  2. The numeric field types supported are Number, Long Integer, Currency, Percent, Decimal.
  3. You can add up to 10 categories apart from the two system defined minimum and maximum categories.
  4. You can also add the category columns to row groups and column groups. A maximum of two categories can be added to the row and column groups.

Picklist category columns    

Create category columns based on picklist values to group similar items and get valuable insights from unstructured data.

Scenario

Consider the example of a sales manager who analyzes an industry-based report to create a sales strategy depending on the country their customers are from. He aims to target them by getting insights about their purchasing behaviour by region from the report. The report includes details such as 'Account name', 'Deal name', 'Amount', and 'Country'.

The sales manager adds a category column categorizing the picklist values of the 'Country' column from his report. The new column is named 'Region' in the report. The categories the values would fall in are : North /South / East / West.




To add a picklist category column :
  1. Go to the Reports tab and select the report for which you want to add category columns.
  2. Edit the available columns by clicking the Edit icon on the right. Click the + icon to add category columns.

  3. Select the source column from one of the picklist fields available, which is 'Country' in this example.
  4. Enter the new category column name. Click Create Category. We've entered Customer Region as the category column name for this example.
  5. Enter the category name and select the values that must be categorized into it and click Done. For the example, we've entered the category name as 'North' and selected the countries that fall in the north region.  
  6. Click New Category to add more categories.
  7. Enter the category names and select values for each and click Done. For the example, we've entered three more categories South, East, and West, and selected the countries that fall in those respective regions.
  8. Add a default category : (see screenshot above)
    Any uncategorized picklist value will fall into the default category. In this example, all uncategorized values will be marked as 'New Country'.
  9. Add empty category : (see screenshot above)
    You can choose to show empty values as a separate category and name the column to easily understand why those column values are empty. In this example, all empty records will be marked 'Undefined'.
  10. You can reorder categories to reflect their priority while being sorted. Simply drag and drop the category name to its desired location, as shown in the screenshot below.
  11. Click Run and then Save to activate the report.
  12. The column values will be checked against the specified criteria and placed in their proper categories automatically, as shown in the screenshot.


Notes
Notes :
  1. You can add up to 10 categories and up to 20 values for each category.
  2. You can also add the category columns to row groups and column groups. A maximum of two categories that can be added to the row and column groups.

 

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              TypeformWCAG


                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now




                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media


                                                                  • Desk Community Learning Series


                                                                  • Digest


                                                                  • Functions


                                                                  • Meetups


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner


                                                                  • Word of the Day


                                                                  • Ask the Experts


                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now








                                                                                                                            • Related Articles

                                                                                                                            • Creating dashboards

                                                                                                                              Analytics is a summarized view of the custom report data in Zoho CRM. It provides a platform for real-time analysis of the sales stages and business operations. You can create a dashboard and share it with all the users or a few selected users. You ...
                                                                                                                            • Understanding and building reports

                                                                                                                              As your organization grows, you notice two things: Your CRM data becomes increasingly complex. This data contains valuable insights about your customers, employees, profits, sales, and opportunities. You need to leverage this data to gain clarity ...
                                                                                                                            • Types of Custom Fields

                                                                                                                              In Zoho CRM, you can add different types of custom fields as per your requirements. These fields will be available to all the users added to your organization's CRM account. Customize Zoho Defined Fields : You can edit, delete and hide some of Zoho ...
                                                                                                                            • Working with Custom Fields

                                                                                                                              In Zoho CRM, you can add new fields as per your requirements. These fields will be available to all the users added to your organization's CRM account. Customize Zoho Defined Fields: You can edit, delete and hide some of Zoho defined fields, but note ...
                                                                                                                            • FAQs: Reports

                                                                                                                              1. What are reports in Zoho CRM? As an organization, the more you grow, the more complex your data becomes. This data holds powerful information about your customers, employees, profit, sales, opportunities, and other aspects of your business. It is ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources