Ask or Chat with Zia
Call Zia
- In the Zoho CRM home screen, tap the Zia icon.
A call to Zia gets initiated. The window shows a list of things you can ask.
Click here to know more about what you can ask Zia.
- Ask the question or say a command after the beep.
- You can mute the call
and enable loud speaker 
by clicking the appropriate buttons. - Tap the end call
button to complete your call.
Chat with Zia
- Go to Zoho CRM Settings > Zia > Zia Chat.
- Toggle the button for Zia Chat ON.
- In the Zoho CRM home screen, tap the Zia icon.
- Type your question and the result will be displayed.
You can also click the call button to talk with Zia.
- Zia is currently available for Enterprise, CRM Plus and Zoho One editions.
- You can talk to Zia only after the beep.
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