Collaborating using Feeds | Zoho CRM on Android

Collaborating using Feeds

Feeds in Zoho CRM for Android let you collaborate with your peers and keep track of your organization's activities, both your own and your colleagues. Feeds lets you post and view status updates, add comments, attach files, and filter updates by module.  
Permission Required
The feeds tab will be accessible to all the users if it is not hidden from their profile.
Check Feature Availability and Limits

Working with Feeds

To add a feed

  1. Go to Feeds in your Zoho CRM Android app.
  2. Tap the icon and compose your status update.

  3. Tap the attachment icon in the top-right corner to upload files.

  4. To mention a user, enter @ and type their user name. Choose the required user from the list of names.

To filter Feed views

  1. Go to Feeds in your Zoho CRM app.  A list of feeds will appear.
  2. Tap the Filter icon to view the updates for a selected module.

    You can also filter just status updates by tapping Status .

To add comments on feeds

  1. Tap on a feed.
  2. Tap +Add Comment  
  3. Write a comment about the record update made by one of your colleagues.
  4. Tap Comment .

Feeds notifications

You will be notified in Zoho CRM when a user:
  1. If you are mentioned in a comment or a feed message
  2. If you are a part of a group and the group is mentioned in the feeds messages or comments section
  3. If a record is assigned to you
  4. If a record you own is updated
  5. If changes are made to a record you follow
  6. For approving/delegating/rejecting approvals

To view notifications in feeds

  1. Go to Feeds in your Zoho CRM app.  A list of feeds will appear.
  2. Tap the Bell icon to view your notifications.

 

 

Viewing Records via Feeds

You can get a detailed view of the conversation attached to a feed. You can also get a detailed view of the record the feed is about by tapping on it.

 
 

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                      You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                          Manage your brands on social media

                                            Zoho Desk Resources

                                            • Desk Community Learning Series


                                            • Digest


                                            • Functions


                                            • Meetups


                                            • Kbase


                                            • Resources


                                            • Glossary


                                            • Desk Marketplace


                                            • MVP Corner


                                            • Word of the Day


                                              Zoho Marketing Automation

                                                Zoho Sheet Resources

                                                 

                                                    Zoho Forms Resources


                                                      Secure your business
                                                      communication with Zoho Mail


                                                      Mail on the move with
                                                      Zoho Mail mobile application

                                                        Stay on top of your schedule
                                                        at all times


                                                        Carry your calendar with you
                                                        Anytime, anywhere




                                                              Zoho Sign Resources

                                                                Sign, Paperless!

                                                                Sign and send business documents on the go!

                                                                Get Started Now




                                                                        Zoho TeamInbox Resources



                                                                                Zoho DataPrep Resources



                                                                                  Zoho DataPrep Demo

                                                                                  Get a personalized demo or POC

                                                                                  REGISTER NOW


                                                                                    Design. Discuss. Deliver.

                                                                                    Create visually engaging stories with Zoho Show.

                                                                                    Get Started Now









                                                                                                        • Related Articles

                                                                                                        • Installing the CRM Mobile App

                                                                                                          Zoho CRM Mobile Edition gives you the option to access and work with your Online Zoho CRM data from your mobile devices. The Zoho CRM native app is available for the iPhone, iPad, and Android phones. Additionally, you will be able to use the web app ...
                                                                                                        • Collaborate Using Feeds

                                                                                                          Using Feeds in Zoho CRM, you can communicate clearly with your team and share ideas on important business aspects. Feeds also give you updates on the important records that you follow, such as who updated a record and what changes were made to a ...
                                                                                                        • Collaborating Using Zoho CRM Feeds

                                                                                                          Collaboration is an important aspect in business. When you need to finalize a deal or negotiate on the discount price or organize an event, you collaborate with your team to achieve the goal. For this purpose, tools that help you communicate clearly ...
                                                                                                        • Zoho CRM Analytics App

                                                                                                          Dashboards in CRM represent your data in graphical format, allowing you to take a quick glance at various important metrics for your business. They consist of the following types of components: charts, ...
                                                                                                        • CRM App Settings

                                                                                                          Configure Calendar Settings Tap the icon in the Zoho CRM app. Tap Settings. Tap Week Starts On in the Calendar section of the Settings page. Select the day of the week you want the week to start on in the pop-up. Configure Call Settings Go to ...
                                                                                                          Wherever you are is as good as
                                                                                                          your workplace

                                                                                                            Resources

                                                                                                            Videos

                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                            eBooks

                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                            Webinars

                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                            CRM Tips

                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                              Zoho Show Resources