Organizing the home screen

Zoho CRM for iPhone welcomes you with an attractive home screen that displays your activities for the week. You can prioritize your work for the day based on the displayed activities. You can also check off completed activities and add new ones from the home screen.

Toggle between the days of the week to view your tasks, meetings, and calls for the selected day. Tap the add (+) icon next to a meeting, task, or call to add a new activity.

Sort the activities into pending and completed lists by grouping completed tasks and calls.

Access Zia from the home screen

Access Zia Chat or Zia Voice from the home screen to seek the information you need from your CRM. For example, use Zia to view sales activities or automate tasks.

Zia Chat

You'll need to enable Zia Chat before you can use it.

To enable Zia Chat

Tap the More icon in your Zoho CRM app.
Tap Settings.
Tap Zia.
Toggle Zia Chat.

To access Zia Chat

Tap the Zia icon in the top-left corner of the home screen.
Start chatting with Zia.

Zia Voice

You can choose to use voice interaction to ask Zia questions. You'll need to disable Zia Chat to use Zia Voice.

To access Zia Voice from the home screen

Tap the More icon in your Zoho CRM app.
Tap the Zia icon in the top-left corner of the home screen.
Start speaking to Zia.

The following actions can be performed using Zia

Create records
Add notes
Convert leads
Call your customers
Change the stage of your deals

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Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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