Purpose and Scope

1. a system that no longer works as expected
   
2. running out of limits for each configuration (for example, workflows, templates, fields).
   
3. breaks in your teams' functions
   

How Admin Tools Works

1. Selecting configurations manually 
   This is ideal when you know exactly which configurations you want to delete. For instance, you created a couple of custom views with the wrong criteria by mistake. In this case, instead of manually deleting each view from the Custom Views section, you can access Admin Tools and delete these specific views by selecting the entries and deleting them. 
   
2. Filtering configurations using criteria
   This is ideal when you wish to delete a set of configurations that meet certain criteria but are not exactly sure of the names of the settings or the number. For example, you want to delete all configurations created on a specific date, or by a person. Then you may use criteria to filter these configurations and delete the settings in bulk. 

Selecting Configurations Manually 

1. Go to Setup > Data Administration > Admin Tools. 
   
2. Click Get Started. 
   
3. Select the feature in which you would like to view and delete configurations and the applicable module. For example, Custom Views in the Leads module. 
   
4. Select the ones you don't need anymore and click Delete Custom Views to delete them permanently 
   

Roles	Profiles	Webforms
Created By Created Time Description Last Modified Modified By Number of Users Role Name	Create By Created Time Description Last Modified Modified By Number of Users Profile Name	Created By Created Time Form Name Last Submission Record Creation Percentage Status Submission Percentage

Depending on your specific need, you can choose criteria of your choice to filter the right set of configurations to delete. Following are some examples in this context that can often come in handy for any CRM admin.  

a) Time-based criteria

In any CRM account, there will be a need to use time-based criteria to filter out unused configurations. Anything that was last used a long time ago is a good candidate for removal from the system. The "Last used" time factor can be used frequently for all settings — Custom Views, Reports, Workflows and Templates. 

a) People-based criteria

In another scenario, you may need to filter settings done by a particular user. For example, say a user called Amelia Burrows is quitting the organization and you need to delete all Custom Views made by Amelia, you can use the filter "Created by" and choose the user. Custom Views that match the said criteria get displayed. You can select them all and delete them.

Similarly, you can use the most suitable set of criteria to filter out configurations of your choice and delete them. "Last Executed On", "View Name", and "Folders" — are a good set of criteria for workflows, custom views and templates, respectively. 

History of Deletion

You can also view the history of all deletions done via the Admin tool by feature, and by time.

Note:

1. This feature will be rolled out in a phase-wise manner, starting this week (22nd March 2022). 
   
2. Enterprise Edition and above. Not available in Trial Editions.
   
3. The configurations removed via Admin Tools are deleted forever.
   
4. System-defined configurations will not be displayed in the Admin Tools for deletion. 
   
5. Only the last 500,000 logs will be available for viewing. Any further logs will be deleted permanently.