Manage your Data
There are a bunch of common operations that you would be performing as an administrator. Out of which, a few important tasks are to maintain a clean database and discover strategies to assess and improve the quality of your data in CRM. Some of your day-to-day activities would include:
- Import data from external sources to CRM
- Export data from your CRM account
- Deduplicate your database
- Use the right keywords to filter your data
- Use page-level and record-level navigation to spot data
- Perform mass operations to save time and effort
- Organize events in CRM calendar
Import
Import records in your CRM account from external sources, if you already have the data. You can either import records assigned to you or import records that are assigned to other users by using the Import My Organization Records option.
Export
Export data in CSV format from individual CRM modules in your CRM account. You can either manually export the records or request a data backup.
Navigate Records
Make use of the page-level and the record-level navigation to easily move to the required record. Page-level navigation allows moving from a particular page to the previous or next consecutive page. Record-level navigation allows moving from one record to the previous or next consecutive record(s).
Advanced Filters
Use the advanced filters to filter records based on sales criteria such as activities, email status, among a host of other parameters.
Bulk record actions
Perform mass operations such as the mass update, mass transfer, mass delete, mass email etc. for easy and quick management of records.
Organize events using Zoho CRM Calendar
Use the Zoho CRM calendar to schedule events and calls. Set up CalDAV on your iOS devices so that you have just one calendar for official as well as personal events. Sync your events Google Calendar and Microsoft Outlook.
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Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
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