Bigin for CRM (FAQs) | Online Help | Zoho CRM

Bigin for Zoho CRM - FAQs

What is Zoho CRM?
Zoho CRM is a world-class customer relationship management platform that helps businesses and enterprises grow by fostering positive relationships with their customers, and ensures they consistently provide excellent customer service.

What is Bigin?
Bigin is an offshoot of Zoho CRM. It's a pipeline-centric CRM solution that is designed and priced to meet the needs of small businesses. Bigin is a simple-yet-powerful CRM solution for small businesses that allows them to keep track of their deals, organize contacts, manage activities, and manage their customer relationships.

Why do you need CRM and Bigin integration?
While Zoho CRM is for large enterprises, Zoho CRM's offshoot Bigin is designed to cater small business needs. You may not want all of your users to have access to Zoho CRM's advanced features. Full CRM access is simply unnecessary for some users in an organization who only perform basic CRM operations such as adding new contacts, updating deal stages, making phone calls, and keeping track of tasks.

How does this integration work?
Users that do not require full access to a CRM can be added as Bigin users and still have rudimentary access to CRM records using this integration. This protects your data safe from human error and avoids misunderstanding for users who aren't experienced with an enterprise-level CRM.

Should you have a license for both products?
With your license for Zoho CRM, you can opt for user-specific subscription in Bigin. A Bigin subscription is substantially cheaper than a Zoho CRM subscription, so you can save money by adding low-level CRM users to Bigin and keeping your Zoho CRM account exclusively for core users. However, a separate subscription is required for the Bigin users.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us: support@zohoforms.com

                                                                       
                            



                            





                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now





                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • FAQs: Zoho CRM Integration with Zoho Projects

                                                                                                    How is the integration between Zoho CRM and Zoho Projects helpful? The integration between Zoho CRM and Zoho Projects works as a bridge between sales data and team collaboration data—all in one place. Since you can associate projects directly with ...
                                                                                                  • FAQs: Zoho CRM Integration with Zoho Desk

                                                                                                    Why should I integrate Zoho CRM with Zoho Desk? Zoho Desk is a cloud-based help desk application that lets you manage and resolve your customer inquiries, complaints, and doubts along with offering self-help articles to help your customers resolve ...
                                                                                                  • Troubleshooting Zoho Backstage integration with Zoho CRM

                                                                                                    1. Why am I unable to integrate Zoho Backstage with Zoho CRM?  By default in your CRM, those who have admin level permissions or an admin profile have access privilege for extensions. You won't be able to integrate marketplace apps into your CRM ...
                                                                                                  • Troubleshooting Zoho CRM integration with Zoho Desk

                                                                                                    1. Why am I unable to integrate Zoho Desk with Zoho CRM? Profile/Permission: By default in your CRM, those who have admin level permissions or an admin profile have access privilege for extensions. You won't be able to integrate marketplace apps into ...
                                                                                                  • Bigin for Zoho CRM

                                                                                                    Bigin is a pipeline-centric CRM built to meet small businesses needs. With the Bigin extension for Zoho CRM, you can add contacts, accounts, and deals to Bigin, and manage deals and tasks across modules of Bigin and Zoho CRM. Using this extension, ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources