SMS Misr for Zoho CRM
SMS messages enable direct communication with consumers, and SMS marketing is an efficient approach for the sales, marketing, and support teams to engage with consumers. SMS Misr is an SMS and mobile advertising firm offering location based services to customers in Egypt and the surrounding Middle Eastern region. By integrating the SMS Misr extension with Zoho CRM, you can promote your businesses by sending SMS marketing and location based advertising messages to the leads and contacts in your Zoho CRM account. The SMS Misr extension is provisioned to send both individual and bulk SMS messages. Additionally, you can create SMS templates from within Zoho CRM.
When you install this extension, the following web tabs will be added to Zoho CRM.
- SMS Misr Template - A custom module that lists all the SMS templates created.
- SMS Misr Messages - A custom module that lists every message sent to your leads and contacts from Zoho CRM.
Note:
- The network operators supported by SMS Misr are Vodafone, Etisalat, Orange, and We.
- The Mobile field of a lead or contact cannot be empty in Zoho CRM, and it must be provided with numbers from the supported region.
Installing the extension
To install from Zoho CRM
- Go to Setup > Marketplace > All.
All the installed extensions will be listed. Under All Extensions, you can view all the extensions supported in Zoho CRM. - Click All Extensions, browse for SMS Misr, and click on it.
Details about the extension will be available. - Click Continue to install.
- On the following screen, agree to the terms of service and click Install Now.
- Choose one of the following and click Confirm:
- Install for admin only - The extension will only be installed in CRM for users with administrator profiles.
- Install for all users - The extension will be installed in CRM for all users.
- Choose profiles - The extension will be installed in CRM only for selected users. Choose this option, click Continue, then select the desired profiles.
The extension will be installed automatically for the specified users. - You will be redirected to the Extension Settings page.
- Under SMS Details, provide the Sender Token, API Username and API Password to configure your SMS Misr account with Zoho CRM.
If you click Skip in this step, you can later configure from Setup > Marketplace > All > Installed Extensions. Search for the SMS Misr extension and click Configure. - Click Save.
To obtain SMS Misr credentials required for configuration:
- Log in to your SMS Misr account.
- Click Settings on the dashboard.
- The API Username and API Password can be obtained from the Settings page.
- The Sender Token can be obtained from the below URL: https://smsmisr.com/Client/SenderID
Sending SMS messages
Using the extension, you can send SMS messages to leads or contacts individually, or to a group of leads or contacts as bulk SMS messages.
To send individual SMS messages
- Choose a lead or contact from the Leads or Contacts module, respectively.
- Click Send SMS.
The Send SMS page will open. - The Recipient field will have the lead or contact selected.
- Choose the required template from the Template dropdown.
All the SMS templates created in SMS Misr will be listed here. You can also create a new template by clicking Create New. - Choose your preferred language.
- Enter your message title.
- Enter the message to be sent.
- Click Send.
To send bulk SMS messages
- Choose the list of leads or contacts from the Leads or Contacts module, respectively.
- Click Send SMS.
The Send SMS page will open. - The From field will be auto-populated with your number.
- The Recipient field will have the lead or contact selected.
- Choose the required template from the Template dropdown.
All the SMS templates created in SMS Misr will be listed here. - Choose your preferred language.
- Enter your message title.
- Enter the message to be sent.
- Click Send.
Uninstalling the extension
To uninstall the extension
- Navigate to Setup > Marketplace > All.
All the installed extensions will be listed. - Browse for SMS Misr and click the corresponding Uninstall link.
- Click Ok to confirm and uninstall the extension.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Aliyun SMS for Zoho CRM
Aliyun SMS is a cloud SMS services system that provides domestic SMS services to Chinese users. With the Aliyun SMS extension for Zoho CRM, you can send individual or bulk SMS directly from within Zoho CRM's Leads and Contacts modules. You can also ...Notification SMS integration with Zoho CRM
This feature is currently supported for companies registered in India. You can send transactional SMS from your registered sender IDs to customers in India. SMS notifications will be available for organizations throughout the world with our future ...Installing the CRM Mobile App
Zoho CRM Mobile Edition gives you the option to access and work with your Online Zoho CRM data from your mobile devices. The Zoho CRM native app is available for the iPhone, iPad, and Android phones. Additionally, you will be able to use the web app ...Troubleshooting Zoho Campaigns integration with Zoho CRM
1. Why aren't all of my contacts syncing between Zoho CRM and Campaigns? There can be a few reasons why your Zoho CRM contacts are not syncing in Campaigns. No email address has been entered in your customer account: Double check to ensure there ...Integrating Zoho Campaigns with Zoho CRM
Email marketing is one of the most widely followed methods to engage new and existing prospects. Zoho Campaigns is a platform that allows you to create, send, and track your email campaigns. By integrating it with Zoho CRM, you can easily create a ...
New to Zoho LandingPage?
Zoho LandingPage Resources