Dropbox
Dropbox is one of the most popular tools that simplifies creating, sharing and collaborating files from anywhere and with anyone. Running any business requires documents that needs to be shared and extension for Zoho CRM lets you access your Dropbox files within Zoho CRM. With this extension you can upload documents in Dropbox directly from Zoho CRM. These files can be sent as attachments and these can be shared as links from Zoho CRM. When you install this extension, you will get a Dropbox Files related list in every contact and lead details page where all the files related to that particular record will be listed.
Note: Please note that the Dropbox extension for Zoho CRM is available in US, IN, AU, and JP datacenters.
Install Dropbox
You can either go to the Zoho Marketplace and install the Dropbox extension or log in to your Zoho CRM account and install.
To install Dropbox extension
- Go to Setup > Marketplace > All.
All the installed extensions are listed. Under All Extensions you can view all the extensions supported in CRM. - Click All Extensions, browse through for Dropbox and click it.
The details about the extension will be available. - Click Install Now.
- In the following screen, agree to the terms of service and click Continue to Install.
- Choose one of the following and click Confirm.
- Install for admin only - The extension will be installed in CRM for only the users with the administrator profile.
- Install for all users - The extension will be installed in CRM for all the users. Users need to have an Dropbox account to use this feature.
- Choose profiles - The extension will be installed in CRM for all the users. You need to choose this option, click Continue and then select the profile
The extension will be installed automatically for the specified users. After installing you need to authorize using your Dropbox login credentials. - Click Authorize.
If you click Skip in this step, you can later authorize from Settings > Setup > Marketplace > All.
In the Dropbox extension details page, you can click Authorize. - In the pop-up, specify the Email and Password for the Dropbox account and click SignIn.
The account will be authorized and the extension can be used.
Share files using Dropbox
You can view and share files in Dropbox from Zoho CRM. With the Dropbox extension you can also upload files into Dropbox directly from Zoho CRM.
When you create a contact or a lead, a folder is automatically created in the Dropbox for it. You can upload files in the specific folder for it to appear on the record's related lists.
Another way to upload a file to a record is to go to the record details page and click on Add File to Dropbox and then Add Files and upload the file that you need.
You can then share files by attaching them as links. The Zoho CRM Administrator can set the permission for sync and upload for each user.
When you create a contact or a lead, a folder is automatically created in the Dropbox for it. You can upload files in the specific folder for it to appear on the record's related lists.
Another way to upload a file to a record is to go to the record details page and click on Add File to Dropbox and then Add Files and upload the file that you need.
You can then share files by attaching them as links. The Zoho CRM Administrator can set the permission for sync and upload for each user.
Uninstall Dropbox
The Dropbox extension can be uninstalled anytime.
To uninstall Dropbox
- Go to Setup > Marketplace > All.
All the installed extensions are listed. Under All Extensions you can view all the extensions supported in CRM. - Browse for Dropbox and click the corresponding Uninstall link.
- Click Ok to confirm.
The extension will be uninstalled and all the data related to Dropbox will be deleted.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Adobe Sign
Digitally signed documents can be collected easily from customers and prospects with the Adobe Sign extension in your Zoho CRM account. When your business requires you to get documents approved and signed on time for a deal to be successfully ...Slack
This integration is supported for users in the US, EU, JP, and IN DCs. When your manager wants to have a word with you regarding a potential customer and the possibility of winning a deal, you may not always prefer to sit in a conference room and ...DocuSign for Zoho CRM
The DocuSign extension for Zoho CRM allows you to send documents to your contacts and have them digitally signed. This extension is supported for the Leads, Contacts, Accounts, Deals, Quotes, Invoices, Purchase Orders, and Sales Orders modules of ...Box
Box for Zoho CRM lets you share files and collaborate with your team to accelerate your sales cycle. Using the Box extension, sync, share, access, and manage all files associated with CRM records. Note: Please note that the Box extension for Zoho CRM ...Egnyte
Egnyte is an enterprise-level file sharing and synchronization software. The Egnyte for Zoho CRM extension helps salespeople to store and track the files they use daily, such as bills, invoices, and quotations. Once the Egnyte and Zoho CRM accounts ...
New to Zoho LandingPage?
Zoho LandingPage Resources