Enabling and Disabling Zoho PhoneBridge | Online Help - Zoho CRM

Enabling Zoho PhoneBridge

Before you start using Phone Bridge, it has to be enabled from your Zoho CRM account.
To enable PhoneBridge
  1. Go to Setup > Channels > Telephony.
  2. Click Enable PhoneBridge.

  1. You will receive this error message: 'Admin has not enabled Telephony in Zoho' if you try to integrate your PBX system without enabling Phonebridge in Zoho CRM.

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