123 IVR by iKonTel
123 IVR is a customisable and scalable telephony platform that can be used to simplify the art of cloud telephony for your business. With iKonTel integration, you can manage all your incoming and outgoing calls inside CRM, and also set automatic reminders for the calls to be made.
Setup integration
To setup the integration,
- Go to Setup > Channels > Telephony.
- Choose iKonTel from the PhoneBridge Marketplace.
- Click Integrate.
- Now click Get it now.
Using iKonTel integration
Once the integration set up is complete, you can make and recieve calls via iKontel inside your CRM. Also, calls will be automatically logged in your CRM account in the Cals module. Click here for more details.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Telephony in Zoho CRM iOS app
Zoho CRM’s built-in telephony support lets you easily make and receive calls directly from the CRM, automatically log call details, and access customer information during interactions.You can quickly look up their purchase history, review previous ...Working with Built-in Telephony
This guide will cover the information needed for a CRM admin to maintain the built-in Telephony feature in Zoho CRM. Please use the table of contents on the right hand side (under On this page) to navigate through this document. If you're accessing ...FAQs: Zoho PhoneBridge
Why can't I see the telephony feature under Channels? Only users with the Administrator profile can access this feature. To access telephony, contact your Admin and ask them to change your profile to Administrator. I am not receiving caller details ...