Can assignment rules be triggered for records created using workflow rules? | Zoho CRM FAQ

Can assignment rules be triggered for records created using workflow rules?

No, you cannot apply assignment rules to records that are created through workflow rules.

The assignment rules automation only applies to records that are imported or enter CRM through webforms or from third-party applications via APIs.

There is an option during the configuration process for workflow rules to select the record owner, so these records will not also go through assignment rules.


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