Billing & Payments
FAQs on Billing and Payments
1. How much does Zoho CRM cost? The price varies based on the edition that you subscribe to and the number of user licenses you purchase. Zoho CRM offers four editions: Standard, Professional, Enterprise, and Ultimate, Each have different features ...
How do I upgrade my support service directly from Zoho CRM?
Zoho offers three types of support services - Classic support, Premium support, and Enterprise support. By default, customers who have subscribed to any of the paid CRM editions (Standard, Professional, Enterprise, and Ultimate) will be provided with ...
How much does Zoho CRM cost?
The price varies based on the edition that you subscribe to and the number of user licenses you purchase. Zoho CRM offers four editions: Standard, Professional, Enterprise, and Ultimate, which each have different features and limits. You can see a ...
What does 'per user per month' mean in your pricing model?
A user is a person who accesses Zoho CRM to manage records. Sales representatives, sales managers, CRM Administrators, the CEO, marketing managers, and support agents are common types of CRM users. How many users you can add to your CRM is based on ...
How do I subscribe for additional file storage?
Zoho CRM offers file storage as given in this link. For additional file storage, follow these steps: Click Subscription > Manage your plan. In the Manage Subscription page, under Add Subscriptions, choose the Extra Storage Space from the drop-down ...
How to update my Credit Card information?
As part of your Zoho CRM service subscription, you can update your credit card information periodically. Note that your credit card details are not stored anywhere in our applications. The details you provide are secured and authenticated by ...
Can I make payments using my Amex card?
Yes. You can make payments using your Amex card. While entering the credit card details, you can select the Amex card option from the drop-down list. Related Link How to update my Credit Card information?
What types of payment do you accept?
We accept payment via Visa, MasterCard, American Express and PayPal (you must have an account with PayPal). We also accept payment by wire transfer for yearly subscriptions. For more details, please contact sales@zohocorp.com.
Is my data safe in Zoho CRM?
Yes, your data is extremely safe with us. We take different steps to ensure the safety of your data. These include Physical security practices (24x7x365 security, video monitoring, biometric access, bullet-resistant walls, etc.), Network security ...
How do I change my payment method from annual to monthly?
Please contact payments@zohocorp.com.
What does "100,000 records" mean in the Features & Availability chart?
The entry "100,000 records" in the Features & Availability chart means that you will get to add a total of 100,000 records across all modules in Zoho CRM. In Zoho CRM, every row or entry you make is called a record. For example, you add a lead called ...