The Related Lists are records that are associated to the parent record. For example, an Account has Contacts, Deals, Notes, Open Activities and more associated to it. These associated records are the Related Lists.
Can I sort the order of Notes to have my most recent notes first?
Yes. You can sort the order of Notes either by listing "Recent First" or "Recent Last".
Can I attach documents and other files to notes?
Yes. You can attach documents and other files to individual notes for reference. For example, if a customer shares a legal or privacy document that everyone handling their account must follow, you can add it as a note and attach the document there.
Are there limits to the maximum number of characters you can use for a Note?
Yes. You can enter a maximum of 65535 characters in the notes that you create in Zoho CRM.