FAQs on Customization | Online Help - Zoho CRM

Why is the Grand Total field in an Inventory template not showing the values from the record?

Merge fields are used when the value for a particular field keeps changing. The Grand Total field is a system-defined field that displays data based on the value of the merge field in a record. If the value is not being successfully retrieved despite appearing in the record, ensure that the module does not have a custom field with the same name 'Grand Total'.

 
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