In your CRM account, go to Setup > Data administration > Import and then choose the CRM from which you’re migrating.
Data migration works based on unique identifiers. Migration IDs are used to associate records between modules and for record owners.
Migration IDs are used to associate records between modules and for record owners. Every record should have a unique ID. Contacts and accounts are interconnected with each other. Multiple contacts can be associated with one account.
In the screenshot below, you can see a contact named Sathish with the ID 00C1 (this ID is only for backend purposes). It will be associated with the Zoho account.
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Make the most of Zoho CRM with these useful tips.