Emails
FAQs : Email Overview
Why do we have the secondary email addresses in Leads and Contacts? When you're using the Zoho Mail Add-on to fetch your business emails and associate them to the leads and contacts in Zoho CRM, you need to have a secondary email address. With the ...
FAQs: Email Configuration
Can I configure multiple email boxes in Zoho CRM? No. You can select ONLY one mailbox at a time from which you want to fetch mails in CRM. Can I configure my Gmail, Yahoo, Hotmail and other web mail services in CRM? Yes. You can configure Gmail, ...
FAQs: Working with Emails
1. How do I add a signature to all my outgoing emails? You can add signature to all your outgoing emails by following the steps given below: To customize signature Click Setup > Channels > Email > Email Configuration. In the Compose page (Email ...
FAQs: Email Templates
Can I include only the first name or last name in the email template? Yes, you can use only the first name or last name in the email template as per your requirement. Let's assume you want to send an email where only the First Name of the lead needs ...

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