CRM | General | Knowledge Base

General
FAQs: Zoho User ID, User IDs and Org IDs in Zoho CRM
What is an Org ID in Zoho CRM? The Organization ID is a unique numerical identifier automatically assigned to each organization in Zoho CRM. The unique ID can be found in Setup > General > Company Setting > Company Details > URL > org(numerical). ...
FAQs: Territory Management
Can a user be part of more than one territory? Yes. A user can be a part of more than one territory. Can I disable Territory Management? Yes. Users with administrator profile can disable territory management feature for the organization account. On ...
Why your business needs multiple sales processes in your CRM?
The sales process in CRM is generally referred to as the "sales pipeline." You may have multiple sales pipelines depending on the products you offer and your business needs. Zoho CRM gives you full control over your sales processes by making you the ...
Why was my Zoho CRM account closed, when I use it regularly?
When your CRM account is closed, you will get a notification email to the email address used to open the account stating 'We have closed the Zoho CRM account associated to this email'. Closing your CRM account will not affect the other Zoho services. ...
Can I reactivate my closed CRM account?
A closed account cannot be reactivated. The data associated with the account will be deleted as per our privacy policy. However, you can always create a new account by visiting our website and upload the data again in the new account. You can ...

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