Why was my Zoho CRM account closed, when I use it regularly?

When your CRM account is closed, you will get a notification email to the email address used to open the account stating 'We have closed the Zoho CRM account associated to this email'. Closing your CRM account will not affect the other Zoho services. You can continue to use the other Zoho services.

Zoho Accounts won't get closed from our end. However, the account can be made inactive for certain reasons. The following error will be thrown.

Error: Your account is not active. Please contact Zoho support.

For more clarification on it, the user needs to contact the support team.

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