I am subscribed to the Free edition of CRM, can I send mass emails? | Zoho CRM FAQ

I am subscribed to the Free edition of CRM, can I send mass emails?

No, mass email is only available in the paid editions: Standard, Professional, Enterprise, and Ultimate. Mass emails can be scheduled in the Professional, Enterprise, and Ultimate editions of CRM.

  1. In the Standard edition, you can send 250 mass emails per day per organization.
  2. In the Professional edition, you can send 500 mass emails per day per organization.
  3. In the Enterprise edition, you can send 1,000 mass emails per day per organization.
  4. In the Ultimate edition, you can send 2,000 mass emails per day per organization. 
You can schedule up to 10 mass emails per module at a time in all editions that allow scheduled mass emails. The available number of mass emails will reset as soon as the scheduled mass emails are sent or if sending fails.
For example, if you schedule two mass emails in your account, only eight more will be left for that module. Once the two emails have been sent successfully, the amount remaining will go up by two, up to a maximum of 10.
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