I added a custom view but why am I not able to view the same in the mobile app?

I added a custom view but why am I not able to view the same in the mobile app?

When you make some customization changes in your CRM account, you may not view the same changes in the mobile app too. These changes include adding/editing/deleting custom fields, renaming tabs, adding/modifying custom list views, etc. In order to view the latest customization changes, you need to reset the application. Please note that when you reset, only the data in the Zoho CRM mobile app will be deleted completely and then downloaded again from the online server. The data in the server will not be affected.



Following are the steps to reset the application:



To reset app in iPhone

  1. In the Zoho CRM Dashboard, tap the About Zoho CRM icon.



  2. In the About Zoho CRM screen, tap Reset Application.
To reset app in iPad

  1. Tap More in Zoho CRM.
  2. Under More, tap Settings > About Zoho CRM Reset Application.

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