FAQs on Record Management | Online Help - Zoho CRM

What is a record?

Information about individual entities such as a person, product, case, or team activities stored in a place is called as a record in Zoho CRM.
For example, a school stores information about its students from different classes.
Each student is a record in the database that has information about his class, subject, parent's details, fees, etc. In CRM, students can be a module where you store students (records) data that contains information about an individual. 

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