FAQs: Security Administration (General)

FAQs: Security Administration (General)

How can I reset my Zoho CRM account password?

Users with any role can reset their password individually by clicking on the Forgot Password link in the Zoho CRM log in page. Follow the steps given below:
  1. Click the Forgot Password link in the Zoho CRM Sign-in page.
    The system redirects you to the Zoho Accounts page.
  2. In the Zoho Accounts page, follow these steps:
  1. Specify the Email ID as mentioned in the Account Information section.
  2. Enter the captcha code as shown in the picture.
  3. Click Next.
  4. Enter any of the last password that you remember with the account and click Verify Password. If not click the Don't remember link.
  5. Click Send OTP, for the system to send an OTP to the registered email ID.
  6. Enter the OTP sent in your email and click Verify.
  7. In the Password Reset page, enter your New Password.
  8. Click Change Password.
Note: In case you are not able to access your email account to reset the password, you can send us a request to reset the password at support@zohoaccounts.com


Do I have to change my Zoho CRM password if I change my Google Password?

No. You do not have to change your Zoho CRM password if you change your Google Password.

I have been deleted from my Zoho CRM account. Can I sign up for another CRM account?

Yes, you can sign up for another CRM account.


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • FAQs: Data Administration (General)

                                                                                                    How can I delete the existing data in my Zoho CRM account and start with a fresh account? You need to manually delete all the data in your account to start a fresh account. You can also close the existing account and sign up for a new Zoho CRM ...
                                                                                                  • FAQs: Assignment

                                                                                                    What is an assignment rule and why do I need it? The growth of your business is proportional to how well your sales team is handling the leads inflow and how effective they are in handling the customers and associated deals. Assigning the leads and ...
                                                                                                  • FAQs on Audit Logs

                                                                                                    What is an audit log and how is it helpful? An audit log, also known as an audit trail, is a record of all the actions that each user in your CRM account performs, displayed in chronological order. An audit log can help identify which user performed ...
                                                                                                  • FAQs: Team Module

                                                                                                    CRM for Everyone is in the Restricted Early Access mode and is available only to a select set of users upon request. Please refrain from posting about this publicly. Why is there a need of CRM for Everyone? Providing a smooth customer experience is ...
                                                                                                  • Data Security Types - An Overview

                                                                                                    Managing the complexities of security administration is one of the growing concerns in any enterprise, especially those open to e-commerce or with large networks. In such demanding times, the availability of Security Management is considered ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources