Specifications in Zoho CRM | Online Help - Zoho CRM

Specifications in Zoho CRM

Zoho CRM Editions 

Zoho CRM is a cloud based application that offers five different editions each comprising of different features focusing on specific business needs.
  1. Free
  2. Standard
  3. Professional
  4. Enterprise
  5. Ultimate
Each edition is priced differently, and contains different set of features that can be accessed after purchasing. Before purchasing an edition you should understand the requirements of your business so you can select the appropriate features. We also have a 15-day trial version for Professional, Standard, and Enterprise Editions. You can sign up for the basic or Free Edition to evaluate all the editions before purchasing.

Apart from the Free edition all other editions are based on user licenses i.e. based on the number of users who are going to log-in and access the organization's CRM account. For your organization, all user licenses that you purchase should belong to the same edition. For instance, you cannot purchase 10 user licenses in the Standard edition and 5 user licenses in the Enterprise edition, for one organization.  

For details on features' availability and limits in each edition, refer to the Feature Availability table. Zoho CRM is a pay-as-you-go service, and you will be billed on a monthly or yearly basis for the edition that you are currently using. So there is flexibility to upgrade your edition as the business evolves or downgrade it if you cut-off few services.

Supported Languages

Zoho CRM supports 28 languages. You can choose the language that you require by navigating to Setup > General > Personal Settings in your CRM. In the section Locale Information, click the Edit icon. Choose the language that you wish to use from the list in the Language option. 
The languages supported in Zoho CRM are listed below:
  • Arabic
  • Bahasa Indonesian
  • Bulgarian
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English (US)
  • English (UK)
  • French
  • German
  • Hebrew
  • Hindi
  • Hungarian

  • Italian
  • Japanese
  • Korean
  • Portuguese (Portugal)
  • Portuguese (Brazil)
  • Russian
  • Spanish
  • Swedish
  • Polish
  • Thai
  • Turkish
  • Vietnamese

System Requirements

Zoho CRM is a cloud-based application, and therefore the application and the data are not stored in your computer system's memory. Since cloud applications rely on remote servers, you are required to have a continual internet connection for accessing Zoho CRM. You are not required to download or install any files in your computer to use CRM.

Zoho CRM is compatible with basic system configuration, the details of which are listed below:

Operating System
Windows, Linux and Mac OS X
Web Browser

Safari 13

Google Chrome 73

Mozilla Firefox 69

Edge 79

Opera 60

Other requirements

Enable JavaScript 
Enable Cookies 
Install Acrobat reader  (optional)
Install Spreadsheet viewer (optional)

We also support those browsers which use ES6.  
Note
  1. It is necessary to use browsers, APIs, and Plugins that support TLS v1.2.
  2. You may not be able to access Zoho CRM if you have enabled the Compatibility mode in Internet Explorer.
       To disable compatability mode in Internet Explorer 11
  1. Click the Gear icon (in the top right corner of IE) and select Compatibility View Settings,
  2. Uncheck the Display intranet sites in Compatibility View checkbox.
  3. Click Close.

Storage Space

The storage space in Zoho CRM is divided into two categories:  Data and File for a clearer representation. These categories are further classified into Storage and Usage details.
Data storage: is the total space occupied by the records in the standard and custom module, which is inclusive of the notes that are added to the records. It also includes the space occupied by the data in your recycle bin.
File storage: includes the space occupied by the images, attachments (records and email), email templates, and documents associated with a record. Under file storage, you can see the feature-wise storage break-up, for example mail-merge and documents. This storage also includes the space occupied by data and files present in the recycle bin.
Check feature availability to know more about default storage space for each edition. Also, read more about purchasing additional storage space

Mobile Apps

The Zoho CRM mobile app allows you to take your CRM, wherever you go. It gives you the same access to the data that you have on your desktop, but organized to help you finish your tasks on the go. The mobile experience offers a clean user interface, optimized for easy access of data that you need. The app allows you to work offline, so you can access records that are stored locally, and add, modify, and delete records. When you reconnect with your network, any changes made offline will be automatically synchronized.  See also   Zoho CRM Mobile Edition

Supported Devices
The Zoho CRM app is available on Android and iOS devices, and can be downloaded from Google Play and the App Store. It's also available as mobile web in supported mobile browsers.
Operating System
Version
Android
5.0 and above
iOS
10.0 and above
Mobile web
Android
Chrome (Recommended)
iOS
Safari (Recommended)
Supported Modules

You can access a set of Zoho CRM modules from your device. The data they contain will be stored in a local database on your device. Supported modules differ based on the edition of CRM you are subscribed to. The following modules are supported in your device.

Leads
Contacts
Accounts
Deals
Tasks
Meetings
Calls
Products
Cases
Solutions
Vendors
Price Books
Quotes
Sales Orders
Purchase Orders
Invoices
All custom modules
(Max: 15 custom modules)
Dashboards
-
-
Check out the  CRM implementation guide for step-by-step process to setup your CRM account.

SEE ALSO


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                                



                            





                          Manage your brands on social media




                              Zoho Marketing Automation

                                Zoho Sheet Resources

                                 




                                    Zoho Forms Resources


                                      Secure your business
                                      communication with Zoho Mail


                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times


                                        Carry your calendar with you
                                        Anytime, anywhere




                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now





                                                        Zoho TeamInbox Resources



                                                                Zoho DataPrep Resources



                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW


                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now










                                                                                          Wherever you are is as good as
                                                                                          your workplace

                                                                                            Resources

                                                                                            Videos

                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                            eBooks

                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                            Webinars

                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                              Zoho Show Resources