Business Hours

Business Hours

Define the business hours and various shift hours of your organization

Help guide
  1. Manage Business Hours
  2. Create Shift Hours
  3. Add Holidays for Different Shifts

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide

                      Still can't find what you're looking for?

                      Write to us:



                        Zoho Marketing Automation

                          Zoho Sheet Resources


                              Zoho Forms Resources

                                Secure your business
                                communication with Zoho Mail

                                Mail on the move with
                                Zoho Mail mobile application

                                  Stay on top of your schedule
                                  at all times

                                  Carry your calendar with you
                                  Anytime, anywhere

                                        Zoho Sign Resources

                                          Sign, Paperless!

                                          Sign and send business documents on the go!

                                          Get Started Now

                                              Zoho SalesIQ Resources

                                                  Zoho TeamInbox Resources

                                                          Zoho DataPrep Resources

                                                            Zoho DataPrep Demo

                                                            Get a personalized demo or POC

                                                            REGISTER NOW

                                                              Design. Discuss. Deliver.

                                                              Create visually engaging stories with Zoho Show.

                                                              Get Started Now

                                                                                    • Related Articles

                                                                                    • Manage Business Hours

                                                                                      Business Hours defines the working hours of an organization and is typically based on the company's location. However, if your organization has offices in different countries the business hours followed at the headquarters may not comply with the ...
                                                                                    • What happens if the shift hour falls outside the organizations business hours?

                                                                                      Yes, whenever you make changes to the business hours you will be alerted if any shift hours fall outside of the new business hours. You will not be allowed to save the new business hours unless the shift hours are altered accordingly.  Note: The ...
                                                                                    • What are custom business hours and how do I set them?

                                                                                      Zoho CRM provides a list of default business hours that you can set for your organization, for example 24 hours x 7 days and 24 hours x 5 days. However, if your organization's working hours differ from the default business hours, you can set custom ...
                                                                                    • Why should I create break hours and how are they assigned to users?

                                                                                      Break hours indicate when a user will be unavailable during their shift time. For example, if a user's shift time is from 8:00 am to 5:00 pm, and their break hours are from 11:30 am to 12:00 pm and 3:30 pm to 4:00 pm. you can avoid scheduling ...
                                                                                    • What is the difference between shift hours and business hours?

                                                                                      Business hours define the operational hours of your organization, for example Monday to Friday, 8:00 am to 5:00 pm. If your company operates in different time zones or your employees work different hours, you can create shifts to define their working ...
                                                                                    Wherever you are is as good as
                                                                                    your workplace



                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                      CRM Tips

                                                                                      Make the most of Zoho CRM with these useful tips.

                                                                                        Zoho Show Resources