Telephony

Telephony

Make and manage calls with your customers from CRM using Telephony


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                                                                                                                            • Related Articles

                                                                                                                            • Telephony - An Introduction

                                                                                                                              Many salespeople spend a significant portion of their day making and receiving calls. For example: SDRs place large numbers of calls to reach out to potential clients and source appointments for account executives. Account executives engage with ...
                                                                                                                            • Working with Built-in Telephony

                                                                                                                              This guide will cover the information needed for a CRM admin to maintain the built-in Telephony feature in Zoho CRM. Please use the table of contents on the right hand side (under On this page) to navigate through this document. If you're accessing ...
                                                                                                                            • Using Built-In Telephony

                                                                                                                              Built-In Telephony does not support outgoing calls to China. Once built-in telephony is set up, users can personalize their phone preferences, manage user availability, make outgoing calls, receive calls, view calls in conversation and calls in ...
                                                                                                                            • Configuring built-in telephony in Zoho CRM

                                                                                                                              This guide covers the information needed for a CRM admin to set up the built-in Telephony feature in Zoho CRM. Built-In Telephony does not support outgoing calls to China. Once you've identified your company's telephony needs, you can compare ...
                                                                                                                            • Integrating Multiple Telephony Providers in an Organization

                                                                                                                              Integrating CRM account with third-party telephony providers is cost-effective and time-saving. It allows to make, receive, associate, and automate calls directly from CRM, facilitating hassle-free correspondence. A few enterprise level ...
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