Recycle Bin | Online Help - Zoho CRM

Recycle Bin

All the records and files that are deleted from the Zoho CRM account will be stored in the recycle bin. You can restore the records from the recycle bin within 60 days, after which they will be permanently deleted from your CRM account. You can also manually delete the records from the recycle bin before the default deletion period.


Note
  • The records in the recycle bin will be available based on your organization's Role hierarchy and your permission to view the records.

Restore Records

As and when required you can restore the deleted records from the recycle bin. 

To restore records from recycle bin

  1. Go to Setup > DataAdministration > RecycleBin.
  2. In the Recycle Bin, select the check boxes of the records that you want to restore.
  3. Click Restore.
Delete Records from Recycle Bin

If required, you can manually delete the records from the recycle bin.

To delete records from the recycle bin

  1. Go to Setup > DataAdministration > RecycleBin.
  2. In the Recycle Bin, select the check boxes of the records that you want to permanently delete.
  3. Click Delete.



Troubleshooting Tips


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com



                              




                            

                              Zoho Marketing Automation

                                Zoho Sheet Resources

                                 




                                    Zoho Forms Resources


                                      Secure your business
                                      communication with Zoho Mail


                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times


                                        Carry your calendar with you
                                        Anytime, anywhere




                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now


                                                    Zoho SalesIQ Resources



                                                        Zoho TeamInbox Resources



                                                                Zoho DataPrep Resources



                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW


                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now











                                                                                          • Related Articles

                                                                                          • Troubleshooting Recycle Bin and Audit Log

                                                                                            1. I have accidentally deleted a large number of records from Zoho CRM and we have used our two monthly free backups. How can I get my data back? If you have deleted those records within the last 60 days, you can retrieve the data from the Recycle ...
                                                                                          • I have deleted all records from a module, yet the auto-number field for a new record I create continues from the previous order rather than #1. How do I correct this?

                                                                                            Assume you have created 10 records in a module. These have been created in an order specified by your Auto-number field settings. You are now deleting all those records because you want to start afresh. When you create a new record, the auto-number ...
                                                                                          • Managing Notes and Attachments

                                                                                            File attachments are documents, such as Marketing Collateral, Sales Quotes/Orders/Invoices, SLA, and others that can be associated to the CRM modules. Notes are the electronic equivalent of paper sticky notes. You can use the notes to write ...
                                                                                          • Manage File Storage

                                                                                            File Storage It includes the space occupied by the images, attachments (records and email), email templates, and documents that are associated with a record. You can see the feature-wise storage break-up, for example mail-merge and documents. The ...
                                                                                          • Troubleshooting BCC Dropbox

                                                                                            1. I have set the search pattern to "Search for the recipient's email address in Contacts and Leads. If there are no matching records, then do not create any new records" but new records are still being created. A new record will be created if the ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace

                                                                                            Resources

                                                                                            Videos

                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                            eBooks

                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                            Webinars

                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                              Zoho Show Resources