Autoresponders is a feature in Zoho CRM that sounds similar to Auto-Response Rules.
This is a tool that allows you to send immediate automated responses to each prospect who has submitted an enquiry in CRM through your website.
This has no association whatsoever to a web form. It is a feature used to automate scheduled follow-ups with your leads/contacts, regardless of whether they have been sourced from your website. These come in handy when you wish to plan drip campaigns.
It is ideal for automating the receipt of acknowledgement of an enquiry.
It is ideal for sending follow-ups based on a specific date and time or based on a recurrence pattern (by day/by week/by month).
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