This new update will be Released to All DCs in Phased Manner.

To view the Approval History :

1. In your Zoho CRM account, click the My Jobs ab.
   
2. Click the Approvals tab.
   
3. In the top right corner, click Approval History.
   
   
   

Switch between views 

1. Narrative View (default): Presents each approval action as a sentence along a timeline, with the time on the left and a short description of what happened, who performed the action, and the approval process involved (for example, “A Lead named Tanya Gupta was approved by the Process Admin”).
   
2. Tabular View: Presents the same approval actions in a table, with the details arranged in columns for easier scanning and comparison.
   

 To switch the view:

1. Click the view icon at the top right corner of the Approval History page.
   
2. Select Narrative View or Tabular View.
   
   

Jump to a specific period   

1. Today
   
2. Yesterday
   
3. Last week
   
4. On a Specific Date – pick any date from the calendar to view the entries for that day.
   

The page scrolls to the entries for the selected period.

Filter the records in the Approval History   

To filter the records:

1. On the Approval History page, click Filter.
   
2. From Modules, select a module to view the approval history of records in that module. Choosing All Entities displays the approval history across all modules.
   
3. From Users, select a user to view the approval history for that user. Choosing All Users displays the approval history for all users in your organization.
   
4. From Actions, select an action to filter the entries by the action performed on the records. You can choose Approved, Rejected, Delegated, Submitted or Recalled. Choose All Actions to view the entries for all the actions.
   
5. From Time, select the timeframe for which you want to view the approval history. By default, this is set to Any Time.
   
6. Click Apply. The Approval History is displayed according to the filters you set. 

Example:

1. Click Filter.
   
2. Set Modules to Leads.
   
3. Set Users to the desired user.
   
4. Set Actions to Submitted.
   
5. Set Time to the required timeframe.
   
6. Click Apply.