B. She will need to implement the following configurations to meet her requirements:
|Field Name||Field Type||Field Value|
|Call Duration||Single Line||-|
|Function Name||Call Quality|
|Description (optional)||Create a new record in the module|
|Rule Name||Create Call Quality|
|Description (optional)||Create new record|
|When to execute||On a record action > Create|
|Which calls will the rule apply to||All Calls|
|Instant Action||Functions > Call Quality|
|Rule Name||Rate Call Quality|
|Description (optional)||Rating and Feedback|
|When to execute||On a record action - Create|
Which call quality will the rule apply to All call quality Instant Action Email Notification > Survey Form
The records will be pushed to the Call Quality module which contains details of the applicants along with their survey responses.
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