Configure Allowed IPs | Online Help - Zoho CRM

Configuring Allowed IPs

When you are dealing with customers' data, security is a major concern. You need to make sure that your data in Zoho CRM is not accessed from an unsecure network. You may even prefer that your employees access CRM only from the office. You can also restrict, logging in to and using Zoho CRM to specific IP Addresses only.

With the Allowed IPs feature, an administrator can add the IPs for individual users or for users in a specified role or a group. Users can log in to Zoho CRM only from these allowed IPs added by the CRM administrator. This also applies to all the other Zoho products. So if you are not able to access Zoho CRM from a specific IP, say your home office, then you will also not be able to access the other Zoho applications like Zoho Mail or Zoho Docs.

Permission Required
Users with administrative profile can access this feature.

New CRM sign-ups can configure Allowed IPs from the Zoho Directory. Read more about configuring allowed IPs here.

To configure allowed IPs
  1. Login to Zoho CRM with admin privilege.
  2. Go to Setup > Zoho Directory > Security Policies.
  3. Go to Allowed IPs, then click Add IP address.
  4. Enter the required IP or IP range.
  5. Click Add.

Existing CRM accounts where Allowed IPs is already configured can continue to access the feature from Setup > Users and Control > Security Control. However, if allowed IPs is disabled, then you can enable and access it only from the  Zoho Directory. Read more about Zoho Directory here.

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now

          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide

                    Still can't find what you're looking for?

                    Write to us:



                        Secure your business
                        communication with Zoho Mail

                        Mail on the move with
                        Zoho Mail mobile application

                          Stay on top of your schedule
                          at all times

                          Carry your calendar with you
                          Anytime, anywhere

                                  Zoho Sign Resources

                                    Sign, Paperless!

                                    Sign and send business documents on the go!

                                    Get Started Now

                                        Zoho SalesIQ Resources

                                            Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources

                                                      Zoho DataPrep Demo

                                                      Get a personalized demo or POC

                                                      REGISTER NOW

                                                        Design. Discuss. Deliver.

                                                        Create visually engaging stories with Zoho Show.

                                                        Get Started Now

                                                                              • Related Articles

                                                                              • Secure your CRM Account

                                                                                When you're handling important information like customer data, company's annual revenue, stakeholder's details and the like you must take preventive measures to secure your accounts from unauthorized access. To ensure this Zoho Accounts lets you ...
                                                                              • Configuring Email Compose Settings

                                                                                Emails are an integral part of business communications. From discussions to fixing meetings, sharing important documents to engaging interested prospects, all veritable business activities revolve around emails. Though businesses follow a standard ...
                                                                              • Configuring IMAP Account

                                                                                Cleanup Policy As part of our cleanup policy the IMAP sync will be paused in following cases: If the emails synced through IMAP are not opened for more than a month. If a user is inactive for more than 5 months.  Following actions will be performed: ...
                                                                              • Configuring POP Account

                                                                                Set up email account via POP3 Zoho CRM lets you configure a Zoho Mail account or a third party email account via POP3. An important point to note here is that Zoho CRM uses Zoho Mail to get emails and display them within CRM. Therefore, whether you ...
                                                                              • Configuring Workflow Rules

                                                                                Workflow Rules in Zoho CRM, are a set of actions (email notifications, tasks and field updates) that are executed when certain specified conditions are met. These rules automate the process of sending email notifications, assigning tasks and updating ...
                                                                              Wherever you are is as good as
                                                                              your workplace



                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                CRM Tips

                                                                                Make the most of Zoho CRM with these useful tips.

                                                                                  Zoho Show Resources