Data encryption is a way to safeguard personal or sensitive information like credit card details, backup phone numbers, personal identification numbers etc. that are stored in your CRM database. It prevents the data from being stolen or lost by converting the plain (or readable) text into cipher (or non-readable) text that is accessible only to the authorized parties. Even if a potential hacker gets a hold of the data, the information stored in the cipher text is non-readable.
Email encryption: Emails sent and received via CRM will be encrypted at rest.
To encrypt/decrypt custom fields:
Encryption can be used in two situations.
Encryption in Transit
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.
Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.
Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.
Make the most of Zoho CRM with these useful tips.