The Free Edition users can try out the 15-day trial of the other Editions before purchasing.
To upgrade to any paid editions (from free to paid edition)
Users are the ones who can log in to your Zoho CRM account, access CRM data and use various functions according to the permissions configured by the administrator. You can purchase or cancel user licenses anytime you want in Zoho CRM.
Please note that when you deactivate a user, the user license is not canceled. You will be billed for the number of user license that you had bought. You need to cancel the user license if you do not want to use it.
To upgrade users/add-ons.
You can update your credit card details anytime. Note that, your credit card details are not stored anywhere in our applications. The details you provide are secured and authenticated by VeriSign.
In case the payment is declined by your card for some reason, there will be a period of 15 day to make the payment. After the period of 15 days, you will be asked to choose one of the options (Renew subscription, choose another edition or move to Free Edition) to continue using your Zoho CRM account. Until you choose the option, you will be locked out of your account. This is applicable for 2 months after which your account will be moved to the Free Edition and you will be able to log in to your CRM account.
To update credit card details
You can view all your previous transactions in your Zoho CRM account.
To view your subscription history
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.