Managing Teamspaces

Managing Teamspaces

Alert
Zoho CRM for Everyone is available on the Early Access mode for customers upon request. Request access to gain hands-on experience with this new version.

Available in
Standard, Professional, Enterprise, and Ultimate editions

Edition-wise limits
Maximum number of teamspaces: Standard - 5, Professional - 10, Enterprise - 25 and Ultimate - 25
Maximum number of folders per teamspace: 50

Profile permissions related to this feature
The Manage Teamspace permission will allow users to create, edit, and delete all teamspaces.

Teamspaces are dedicated spaces in Zoho CRM that teams can work and collaborate in. A single CRM organization can have multiple teamspaces based on functions, locations, projects, and so on.

Examples of teamspaces based on business functions include sales, marketing, operations, legal, and so on.

Examples of industry-specific teamspaces could be:
  1. Construction and development (for real estate)
  2. Transportation, warehouse, and procurement (for logistics)
  3. Supply chain management, QA/QC, and Maintenance (for manufacturing)
  4. Risk management and underwriting (for finance organizations)
  5. Food and beverage, events and entertainment, and guest relations (for hospitality-related businesses)

Each teamspace has the members of a team along with the modules that are relevant for that team's work. It also has a teamspace admin who manages that teamspace by adding/removing CRM users and modules.

For example, a marketing teamspace could have:
  1. The marketing manager as teamspace admin
  2. Product marketers, content marketers, social media marketers, marketing analysts, interns, and so on as teamspace members.
  3. Leads, Campaigns, Social, Ads, Case Studies, Win/Loss Analysis, Competitor Analysis, etc. as modules

Create a teamspace

To create a teamspace:
  1. Click the teamspace switcher at the bottom of the secondary sidebar and click + New Teamspace.

  2. In the Create New Teamspace page, Click on the teamspace to set an icon by uploading an icon. Enter the name of the teamspace and give it a description.

  3. Click Add Modules. In the popup that appears, select the modules for your teamspace and click Add.

  4. In the same popup, click + Create Folder to create a folder. Add a folder name and click Create.

    Once created, you can select the folder when you add modules.
  5. You can also rearrange modules, move them to another folder, and remove them in this space.

  6. Once you've selected the modules, you can disable or enable the Reports tab and Analytics tab for the teamspace users. By default, they will be enabled.
  7. Select the teamspace admin. This person will be able to manage the teamspace going forward. This can be any CRM user.

  8. Manage access to the teamspace by either making it available for all users or for selected users.

    In case you've chosen the latter, you can add users, roles, profiles, and groups to the teamspace and click Save.

    Please note that the teamspace admin will not be added automatically when you choose selected users.
  9. Click Save.

You've successfully created a brand-new teamspace!


Notes
Note
  1. You can also create a teamspace by navigating to Setup > Customization > Teamspace and clicking Create Teamspace.
  2. Any CRM user can be added as the teamspace admin. That user will be able to make changes to that teamspace. No profile permission is needed for a CRM user to be a teamspace admin.
  3. Any user with the Manage Teamspace permission enabled in their profile will be able to manage all teamspaces.
  4. You can view the modules present in a teamspace by navigating to Setup > Customization > Teamspace. In a teamspace card, click the info icon.

Reorder teamspaces

  1. Click the teamspace switcher in the sidebar.
  2. Click Manage Teamspace.
  3. In the Create your Teamspace page, click the reorder icon and drag the teamspace to the required location. The order is from left to right, top to bottom.

Switch teamspaces

If you are a member of multiple teamspaces, you can easily switch to another teamspace by:
  1. Clicking the teamspace switcher in the sidebar.
  2. Selecting the teamspace you want to switch to.

Add or remove users/modules in an existing teamspace

  1. Click the teamspace switcher in the sidebar.
  2. Hover over the teamspace you want to add users to and click the edit icon.
  3. In the Edit Teamspace page, click + Add Modules.
  4. In the popup that appears, select the org modules for your teamspace, select the folder, and click Add.
  5. In the Admin & Permissions section, manage access to the teamspace by either making it available for all users or for selected users.
  6. In case you've chosen selected users, you can add users, roles, profiles, and groups to the teamspace and click Save.
  7. Click Save to save the changes to your teamspace.
Notes
Note
  1. Users with Manage Teamspace permission, as well as Teamspace admins and CRM admins, have the ability to add, remove, and rearrange modules directly within the sidebar.
  2. This can be done for all teamspaces by CRM admins and users with Manage Teamspace permission, while Teamspace admins can only do so for the teamspaces where they have been designated as admins.
  3. They can:
    1. Within the required teamspace, click the Modules tab in the sidebar.
    2. Click the Manage Modules icon () inside the Modules tab.
    3. They can add modules by clicking the Add Module () icon, adding the necessary modules, and clicking Add Selected.
    4. In the Choose Folder popup, select the folder where these modules need to be added and click Done.
    5. They can move the module to a new folder, remove it, and rearrange it as well.
  4. Team module admins and org admins can even create modules by clicking the handy + icon.

Edit a teamspace

  1. Click the teamspace switcher at the bottom of the secondary sidebar. 
  2. Hover over the teamspace you want to add users to and click the edit icon.
  3. Make the necessary changes in the Edit Teamspace page.
  4. Click Save.
NotesNote
You can also edit a teamspace by navigating to Setup > Customization > Teamspace. Hover over a teamspace card and click the edit icon.

Delete a teamspace

  1. Click the teamspace switcher in the sidebar.
  2. Hover over a teamspace and click the delete icon.
  3. In the Delete Teamspace popup, click Yes, delete.
NotesNote
A team module can be added to multiple teamspaces. It gets unlinked from a teamspace when it is removed from a teamspace or if the teamspace is deleted. An unlinked team module can be added to a teamspace, just like you'd add any other module.


See also
For frequently asked questions about teamspaces, see: FAQs.
For learning more about working with team modules, see: Working with team modules.
For instructions on creating, editing, or deleting team modules, see: Configuring team modules.
For learning more about automation in team modules, see: Automation in team modules.
To know about the various options available in the re-made user interface, see: Navigating the Zoho CRM interface.
To learn about chart view and for a 360 degree view of customer interactions, see: Chart View and Interactions tab respectively.
To learn about what CRM for everyone, see: Scope of CRM for everyone.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • FAQs: Teamspaces

                                                                                                                            What is a teamspace? Teamspaces in Zoho CRM serve as specialized areas where teams can operate and collaborate effectively. Imagine a business as a large building, within which each department—like Sales, Marketing, or Customer Support—has its own ...
                                                                                                                          • Managing Notes and Attachments

                                                                                                                            File attachments are documents, such as Marketing Collateral, Sales Quotes/Orders/Invoices, SLA, and others that can be associated to the CRM modules. Notes are the electronic equivalent of paper sticky notes. You can use the notes to write ...
                                                                                                                          • Managing Multiple CRM Organizations

                                                                                                                            Access multiple CRM accounts using one sign-in Zoho CRM allows users to access multiple organizational (CRM) accounts using the same email address. This is especially useful for organizations that maintain different CRM accounts to manage their ...
                                                                                                                          • Managing Profile Permissions

                                                                                                                            To make the process of managing profile permissions easier, the permissions have been grouped in such a way that you will have no problem customizing them as needed. You can enable or disable permission in a single click rather than having to go ...
                                                                                                                          • Managing multiple services in Non-Profit Organizations

                                                                                                                            Edition: All Paid editions | Industry: NGOs or Non-Profit Organizations | Features: Layouts, Workflow Rules, Blueprint, Assignment Rule, Reports and Dashboards The Requirement Life Drops is an NGO that works towards saving the environment with a ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources