How to install Zoho Databridge in Windows?

Installing Zoho databridge in Windows

Zoho Databridge is a lightweight independent utility that connects your on-premise data source and Zoho applications to import data. In other words, you can quickly and securely transfer local files and local databases from your internal network to Zoho applications. 


With Zoho DataPrep, you can use Zoho Databridge to allow the import of data from local databases such as MySQL, MS SQL Server, Oracle, and PostgreSQL in your local network and you can also incrementally import data from FTP servers and local files using Zoho Databridge.

Zoho Databridge solely transfers data from your local network to Zoho DataPrep. It does not retrieve data back to your local network, ensuring no security breach.



Downloading and adding a Databridge to your network


Follow the steps below to install Databridge on your local machine.


Prerequisites

Windows

RAM - 3GB

Disk space - 3GB min

Processor type - 32-bit, 64-bit

Processing speed - 64 bit and 32 bit

Versions tested - Windows 11 pro version 23H2

Package distribution - .exe file contains JRE, JavaFX runtime, JARs, lib, config files

Install Databridge only in User directory


Downloading the Databridge installer


a) From the Import options:

You can download the Databridge installer from the import options.


1. Click Databases or click Files or FTP from the Choose a Datasource box and enable the Import from local network toggle. If you don't have any Databridge previously installed, you will be shown an intro to Databridges.


2. Click the Download button to redirect to the Download Zoho Databridge page. 

Download the Windows installer based on the OS of your machine in which Databridge should be installed.  

US, IN, JP, EU, AU, CA, SA DCs:


       Databridge installer for Windows - 64 bit

       Databridge installer for Windows - 32 bit

      

CN DC:

    

     Databridge installer for Windows - 64 bit

     Databridge installer for Windows - 32 bit






Notes
Note:
If you have a Databridge previously installed, and if it is inactive, you can choose to add a new Databridge by clicking the Add Databridge button from the Databridge dropdown in the import configuration page of Database or import from local network of FTP and Files.




b) From the Settings page:

You can also download the Databridge installer from the Settings page.

1. In the Settings page, select Databridges from the side panel, click Add Databridge to add a new databridge. 





2. Download the Windows installer based on the OS of your machine in which the Databridge needs to be installed.  

US, IN, JP, EU, AU, CA, SA DCs:


       Databridge installer for Windows - 64 bit

       Databridge installer for Windows - 32 bit

      

CN DC:

    

     Databridge installer for Windows - 64 bit

     Databridge installer for Windows - 32 bit



Installing Databridge in your network



Notes

Notes:

1. Install Databridge on a computer that is always ON and connected to the internet. A wired network is preferred so that the data transfer is faster and more reliable. 
2. Ensure the JDBC jar file required for database is placed at "~Zoho Databridge 2.0/lib/jars/<.jar>" folder.



Steps to install Databridge in a Windows system


1. Click one of the below links to download the Databridge installer for Windows system.

US, IN, JP, EU, AU, CA, SA DCs:


       Databridge installer for Windows - 64 bit

       Databridge installer for Windows - 32 bit

      

CN DC:

    

     Databridge installer for Windows - 64 bit

     Databridge installer for Windows - 32 bit



2. Double-click to run the databridge*.exe file for Windows to start the installation wizard.

3. The Zoho Databridge Setup will be opened. Click Next to start installing Zoho Databridge.



4. Read the License Agreement terms and click Yes to accept and proceed.


5. Click Browse and choose a path in your user directory. This will install Databridge within the user directory. Click Next. 


Alert
Important: In Windows OS, please make sure you s install Zoho Databridge in the user directory only where you will have access to read or write files using Zoho Databridge seamlessly.

Don't install the Zoho Databridge in the default folder (program files). If you are not the administrator of your machine, you will not have permission to read or write files if you have installed Zoho Databridge in the program files directory. Only an administrator can edit files in the program files directory. 

6. To use a proxy server, select the 
Use Proxy Server checkbox and click Next.


7. Enter the Proxy Server hostnameProxy server portUsernamePassword, and click Next.


8. Review the configuration in the Current Settings and click Next to proceed.

9. Once the installation is complete, you can start Zoho Databridge. Click Finish to complete.


10. Log into Zoho Accounts with the username and password for your account with Zoho.


11. Click Accept



12. Select one of your existing Organisation portals from the Select portal dropdown. 


13. Give a name to your Databridge under Databridge name and click Setup.


14. Now the setup is complete and the Databridge is ready to use. Please make sure the Auto start Databridge on system reboot box is checked. Click Done.



15. Once the configuration is done, the Databridge will get started and shows an Overview with  details such as the Databridge name, Status, Uptime, and Last started time.




16. Zoho Databridge installation is now completed and is registered to your Zoho account. 

NotesNote: You can also verify this by viewing the Databridge dropdown in the import options or under the Databridge section in the Settings page.


17. You can manage the linked databridges under Databridges in the Settings page.




To start Zoho Databridge

If your databridge doesn't start automatically then enter the below commands to restart your databridge in Windows.


1) In the command prompt, navigate to the Zoho Databridge 2.0 (databridge installed folder) folder using the below cd command. You can also enter cmd from the Databridge installed path directly to navigate.
Quote
cd Zoho Databridge 2.0/ 

2) Enter the below command from the Zoho Databridge 2.0 (databridge installed folder) folder in the command prompt to restart your databridge in Windows.
Quote
StartServer.bat





To stop Zoho Databridge


Enter the below commands to stop your databridge in Windows.

1) In the command prompt, navigate to the Zoho Databridge 2.0 folder (databridge installed folder) using the below cd command.
Quote
cd Zoho Databridge 2.0/ 

2) Enter the below command from the Zoho Databridge 2.0 folder (databridge installed folder) in the Command prompt to stop the databridge in Windows.
Quote
StopServer.bat -force



Databridge installer links


US, IN, JP, EU, AU, CA, SA DCs:


       Databridge installer for Windows - 64 bit

       Databridge installer for Windows - 32 bit

      

CN DC:

    

     Databridge installer for Windows - 64 bit

     Databridge installer for Windows - 32 bit


Troubleshooting - FAQs


1. My Databridge doesn't seem to work. How can I reinstall Zoho Databridge?

If you have installed Zoho Databridge earlier on the same machine, make sure to uninstall it completely and delete the existing version. You can then proceed with installing the newly downloaded Databridge package.


2. How to uninstall Databridge in Windows OS?

     1. Close the Databridge tab.

     2. Go to Apps & Features


      


     3. Select Zoho Databridge and then click Uninstall.




3. Zoho Databridge is active but I cannot connect to database or tables?

This issue might have occurred if you had installed Zoho Databridge under the folder Program files. Please make sure you install Databridge in the user directory to avoid such issues.


4. I have installed Databridge from Zoho Analytics. Can I use the same for Zoho DataPrep?

No, there is a separate application for Zoho DataPrep. Please use Zoho Databridge 2.0 for DataPrep.


5. What should I do if my Databridge is inactive ?


You can restart Databridge, if your Databridge is inactive.


6. How to restart Databridge in Windows OS? 


To restart the databridge in Windows, close the Databridge and follow any one of the following methods.



          


  

1) Right-click Databridge from the Tray icon and click Start.




2) Run the "StartServer" windows batch file in the Zoho Databridge 2.0 folder to start.




3) a) In the command prompt, navigate to the Zoho Databridge 2.0 folder using the below cd command. 
You can also enter cmd from the Databridge installed path directly to navigate.

Quote
cd Zoho Databridge 2.0/ 

 

b) Enter the below command in the command line from the databridge package installed location (Zoho Databridge 2.0 folder)
to start the databridge.

Quote
StartServer.bat





7. What do I do if Zoho Databridge doesn't restart in Windows?

If your end user monitoring agent is already running then Zoho Databridge would not restart. In this case, stop the databridge and restart it again following the below the steps.


1. Navigate to the Zoho Databridge 2.0 folder in the command line by using the below command. You can also enter cmd from the Databridge installed path directly to navigate.
Quotecd Zoho Databridge 2.0/ 


2. Enter the below command to stop the Databridge:

Quote
StopServer.bat -force




3. Restart Databridge again using the below command.
Quote
StartServer.bat



8. What should I do if my Databridge did not start after restarting my machine in Windows?


If your Databridge doesn't restart automatically, 

1) Navigate to the Zoho Databridge 2.0 folder in the command line.
Quote
cd Zoho Databridge 2.0/ 


2) You can restart it manually by entering the below command from the databridge package installed location (Zoho Databridge 2.0 folder).
Quote
StartServer.bat



9. Can I install Zoho Analytics Databridge if Zoho DataPrep Databridge is already present in the system?

Yes, you can install Zoho Analytics Databridge along with Zoho DataPrep Databridge in your system.


10. Can I run both Zoho Analytics and Zoho DataPrep Databridges at the same time?

Yes, you can run both Zoho Analytics and DataPrep databridges simultaneously.


11. Can I have more than one Zoho Databridge installed on my machine for Zoho DataPrep?

No, you can have only one Databridge installed in your machine for your DataPrep organization. But you can have multiple databridges for one organization in different machines.


12. How to delete Databridge from DataPrep organization?

Click Databridges under the Settings page. Click the delete icon to permanently remove the databridge from your organization. Also delete the Zoho Databridge 2.0 folder from your machine using the below steps in Windows: 


  1. Press Windows and R and open the Run dialog box.
  2. Type regedit and open the Registry Editor.
  3. Open the path - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  4. Delete the Value name and Value data.
  5. Now delete the Zoho Databridge 2.0 folder from the installed location.







13. How to fix connectivity issues with Zoho Databridge and my database?

We try to throw appropriate errors in the UI to let the users know about the kind of error. But to debug connectivity related problems, we rely on the logs that are available in the Databridge installation folder. This helps us understand what kind of issue is stopping us from successfully connecting with your database. However, this might not make sense to an end user. 


If there is an unknown error, the best way to move forward is to reach us at support@zohodataprep.com along with the logs present in "~/ZohoDatabridge2.0/logs"


One of the other ways to simplify testing is to use a database client tool in the same machine as the Databridge and try to connect to the database. This could let you know whether the problem is with connectivity to your database, or with the Databridge.


14. Where can I find the logs and config files?

Navigate to the folder where you installed Zoho Databridge. You’ll find the logs and configuration files in the ZohoDatabridge2.0 folder.

~/ZohoDatabridge2.0/logs/ - log files

~/ZohoDatabridge2.0/conf/ - serveragent.config file

Please find the screenshots below for reference.
MacOS


Windows OS


Linux OS



SEE ALSO

How to perform silent installation?

What is Databridge and how to import data using Databridge in Linux?

What is Databridge and how to import data using Databridge in Mac?

Import data from local databases using Databridge

Manage databridges


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