Manage subscription
In the
Manage subscription
tab, you can review your current plan, the number of rows processed, total storage used in your portal and more. It also gives an overview of the other usage details such as the number of data sources and destinations scheduled, number of workspaces and datasets, the total number of users in your organization, and Add on purchases, if any.
You can manage your current plan using the
Manage your Plan
option in Zoho Store. You can review the subscription costs, choose the billing cycle, and the number of users for your plan.
Plans and Pricing
You can find the different plans available and pricing from Zoho DataPrep website. Here's the link to our
pricing page.
You can choose to sign up for the free plan (our freemium model - forever free plan) or the standard plan for which you get 15 days free trial.
You can even extend your Standard free trial for 15 more days by clicking the
Extend trial
link that appears a few days before your trial expiry.
After evaluating DataPrep, anytime during or after after the trail period, you can purchase Zoho DataPrep from the Zoho Store.
Here's how you can purchase DataPrep from Zoho Store
1. Click the
Upgrade Your Plan
button to open Zoho Store.
2. Choose the billing cycle: Yearly or Monthly.
3. Review the plans and subscription costs.
4. Choose the rows processed per month, i.e., the number of rows that would be processed for data preparation on a monthly basis in your organization plays a major role in selecting the plan.
Learn more
5. Compare and contrast the available features, services and support for the plan.
6. Decide the number of users required.
7. Choose the required plan: Standard or Enterprise.
8. Decide on the Add on required if any, for example, you may want to have additional users, or additional data sources and data destinations to be scheduled. Enter the Add on purchase details if any.
9. Review the Payment summary. Click to Proceed and make the payment.
10. You will get a confirmation message and email on your payment.
11. You will also receive an welcome email from Zoho DataPrep.
That's it! You're all set! Here's a quick link to jump start using DataPrep.
FAQs
1. How do I purchase Add-Ons in Zoho DataPrep?
You can purchase Add-Ons from Zoho Store using the below steps:
a. Click the Settings icon from the top-right corner to open the Settings tab.
b. Click the Manage Your Plan button, and you will be taken to Zoho Store
c. Click the Upgrade Row/Add-Ons button. Choose one or more from the following Add-Ons:
- Additional rows
- Users
- Scheduled data source
- Scheduled data destination
d. You can review the price and upgrade details in the After Addition section.
e. Click to Proceed and make payment. Once you complete your purchase successfully, you can return to the Manage Subscription page in DataPrep to see your updated subscription details.
2. How do I purchase more rows in Zoho DataPrep?
a. Click the Settings icon from the top-right corner to open the Settings tab.
b. Click the Manage Your Plan button, and you will be taken to Zoho Store
c. Click the Upgrade Row/Add-Ons button.
d. Choose an option from the Additional Rows dropdown.
d. You can review the price and upgrade details in the After Addition section.
e. Click to Proceed and make payment. Once you complete your purchase successfully, you can return to the Manage Subscription page in DataPrep to see your updated subscription details.
3. How do I purchase more users in Zoho DataPrep?
a. Click the Settings icon from the top-right corner to open the Settings tab.
b. Click the Manage Your Plan button, and you will be taken to Zoho Store
c. Click the Upgrade Row/Add-Ons button. Choose an option from the Users Add-On dropdown.
d. You can review the price and upgrade details in the After Addition section.
e. Click to Proceed and make payment. Once you complete your purchase successfully, you can return to the Manage Subscription page in DataPrep to see your updated subscription details.
4. How do I purchase more scheduled data sources in Zoho DataPrep?
a. Click the Settings icon from the top-right corner to open the Settings tab.
b. Click the Manage Your Plan button, and you will be taken to Zoho Store
c. Click the Upgrade Row/Add-Ons button. Choose an option from the Scheduled data source Add-On dropdown.
d. You can review the price and upgrade details in the After Addition section.
e. Click to Proceed and make payment. Once you complete your purchase successfully, you can return to the Manage Subscription page in DataPrep to see your updated subscription details.
5. How do I purchase scheduled data destination in Zoho DataPrep?
a. Click the Settings icon from the top-right corner to open the Settings tab.
b. Click the Manage Your Plan button, and you will be taken to Zoho Store
c. Click the Upgrade Row/Add-Ons button. Choose an option from the Scheduled data destination Add-On dropdown.
d. You can review the price and upgrade details in the After Addition section.
e. Click to Proceed and make payment. Once you complete your purchase successfully, return to the Manage Subscription page in DataPrep to see your updated subscription details.
6. How do I downgrade my plan in Zoho DataPrep?
a. Click the Settings icon from the top-right corner to open the Settings tab.
b. Click the Manage Your Plan button, and you will be taken to Zoho Store
c. Click the Downgrade Row/Add-Ons button. Choose an option from the Scheduled data source Add-On dropdown.
d. Select one or more of the following options:
- No. of Rows
- Users Add-On
- Scheduled data sources
- Scheduled data destination
e. Click to Proceed. Once you downgrade your plan, return to the Manage Subscription page in DataPrep to see your updated subscription details.
7. What are "rows processed"?
A row can be defined in the context of a dataset. In simple terms, a dataset comprises rows (records) and columns (fields). Each row in a dataset represents a set of related data and has the same structure. For example, in a dataset containing employee data, each "row" would represent a single employee record.
In Zoho DataPrep, the total number of rows in your dataset that you import and the intermediate datasets created during the preparation process are counted towards "rows processed" for your plan. You can monitor the number of rows processed from the Manage Subscription page in DataPrep. The "rows processed" count is reset at the beginning of your billing cycle, every month.
8. Who is a user in Zoho DataPrep?
Anyone who is added to your account is considered a "user" in Zoho DataPrep. They can create datasets, prepare data, set up pipelines, collaborate, and share data with others, and more based on their roles and permissions. A user is identified by their unique email address using which their Zoho DataPrep account was created.
If you subscribe to a Zoho DataPrep plan for 3 users, you can add 2 other users. Now your Zoho DataPrep account has 3 users including yourself.
Users can be in different states and only the active users who are invited to be a part of your organization are counted towards license.
| State | Description | Licensed? |
| Invited | Users you've invited to your Zoho DataPrep organization. | Yes |
| Active | Users who have access to your Zoho DataPrep organization. | Yes |
| Inactive | Users who are marked as inactive. They can no longer access your Zoho DataPrep organization. | No |
| Removed | Users who are removed from your organization. They can no longer access your Zoho DataPrep organization. | No |
9. How is storage defined in Zoho DataPrep? What adds to storage size in DataPrep?
In Zoho DataPrep, storage is the space occupied by the files you import, processed data and the new datasets created by transforms like join, append, etc. Each plan is allocated with a certain storage limit. When you run out of space, you can clear processed data to claim used up storage.
10. What are scheduled data sources in Zoho DataPrep?
A data source configured for import schedule is called a "scheduled data source". The number of scheduled data sources depends on your subscription plan. If a data import is scheduled from a distinct data source, it is counted as one scheduled data source irrespective of the number of schedules. Multiple datasets and disparate schedules can be set up for one data source type which will still be counted as one scheduled data source.
For example,
2 datasets from Zoho Analytics imported every 1hr
3 datasets from Zoho Analytics imported every day at 12noon
5 datasets from Amazon Redshift imported every 5 hrs
2 datasets from Amazon Redshift imported every 10 hrs
2 datasets from two different FTP servers imported every 3 hrs
1 dataset from Amazon RDS - MySQL imported every 1 hr
1 dataset from Amazon RDS - PostgreSQL imported every 1 hr
The total scheduled data sources count is now 5. (Zoho Analytics, Amazon Redshift, FTP, Amazon RDS MySQL, and Amazon RDS PostgreSQL)
If a data source is used to import a dataset and is not scheduled, then it will not be counted as a 'scheduled data source'.
11. What is a scheduled data destination in Zoho DataPrep?
A data destination configured for an export schedule is called a "scheduled data destination". The number of scheduled data destinations available depends on your subscription plan. If a data export is scheduled to a distinct export destination, it is counted as one scheduled data destination irrespective of the number of schedules. Multiple datasets and disparate schedules can be set up for one export destination and it will still be considered as one scheduled data destination.
For example,
2 datasets to Zoho Analytics exported every 1hr
3 datasets to Zoho Analytics exported every day at 12noon
5 datasets to Amazon Redshift exported every 5 hrs
2 datasets to a different Amazon Redshift account exported every 10 hrs
2 datasets to two different Google Drive accounts exported every 3 hrs
1 dataset to Amazon RDS - MySQL exported every 1 hr
1 dataset to Amazon RDS - PostgreSQL exported every 1 hr
The total scheduled data destinations count is now 5. (Zoho Analytics, Amazon Redshift, Google Drive, Amazon RDS MySQL, and Amazon RDS PostgreSQL)
If a data destination is used to export a dataset and is not scheduled, then it will not be counted as a 'scheduled data destination'.
12. What is a workspace in Zoho DataPrep?
Workspaces are entities that hold the various datasets imported into Zoho DataPrep. Organization admins carry out the responsibility of creating and managing workspaces in DataPrep.
13. What is a dataset in Zoho DataPrep?
A dataset is a collection of discrete items of related data. Each workspace can contain multiple datasets.
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