Accessibility Controls for the Help Center Users
Accessibility settings in Help Center
- Accessibility personas
- Display
- Font
- Contrast
- Highlights
- Cursor
- Reading tools
- Navigate to the Help Center and select the Accessibility controls (
) icon from the top-right corner.
- Under Accessibility Persona, select the desired persona.
Accessibility personas
Persona | Features |
ADHD Friendly |
|
Astigmatism |
|
Blindness |
|
Color Blindness |
|
Dyslexia Friendly |
|
Epilepsy Safe |
|
Elderly Users |
|
Low Vision |
|
Motor Disabilities |
|
Seizure Safe |
|
Keyboard Navigation | Shortcut keys using keyboard
|
Display
Settings | Features |
Themes | Set the theme according to your preference: Default, Night, or Auto mode. |
Alignment | Choose the placement of the menu: Aside Left or Aside Right. |
Width | Select the content width: Default or Full Width. |
Content scaling | Set the zoom percent for better viewing. |
- Night and Auto mode are only supported for the default theme available in the Help center and not for custom themes.
To support Night and Auto mode on customized pages, use the following class names: - Auto mode: ac_auto_night_mode
- Night Mode: ac_night_mode
Applying these classes ensures that the custom theme pages remain compatible with adaptive theme options. For more information on how to customize the help center, refer to Advanced Help Center Customization Using HTML and CSS. - Headings will be highlighted only if the appropriate header tags (<h1> to <h6>) are used while customization.
- The font size must be set in rem and not in px for the accessibility settings to work.
Font
Settings | Features |
Font size | Select a preferred font size, starting from a minimum of 50% to a maximum of 150%. |
Text spacing | Adjust the spacing between lines for better readability. |
Text alignment | Choose the alignment of the text (Left, Center, or Right). |
Contrast
Settings | Features |
Monochrome | Convert to black and white colors |
Low saturation | Decreases the intensity of colors |
High saturation | Increases the intensity of colors |
Low contrast | Softer colors, less difference |
Medium contrast | Balanced and clear |
High contrast | Bold and easy to see |
Highlights
Settings | Features |
Underline Links | Enable this option to underline hyperlinked text. |
Emphasize Focus Area | Adds a border around the text as you scroll to help focus. |
Highlight Headings | Highlights headings by adding a border around them. |
Highlight Hovers | Adds a border around elements when hovered over. |
Cursor
Settings | Feature |
Big Black Cursor | Select this option if you have a light background/light mode and you want the cursor to be visible. |
Big White Cursor | Select this option if you have a dark background/dark mode and you want the cursor to be visible. |
Reading Tools
Settings | Feature |
Select to Speak
| Enables text-to-speech functionality as you scroll through the content. |
Pause Animation | Pauses animations to provide a more stable reading experience. |
Text Magnifier | Enlarges text for easier reading. |
Reading Guide | Adds a moving highlight to guide reading as you navigate through the content. |
Reading Mask | Masks surrounding content to help you focus on the section you are currently reading. |
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
All-in-one knowledge management and training platform for your employees and customers.
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Accessibility Controls for ASAP
Users belong to diverse groups and have different needs and abilities that directly impact their work preferences. For example, users with dyslexia or auditory impairment may prefer less animated texts and screen reading ability. Applications that ...Understanding Accessibility Personas in Zoho Desk
Accessibility ensures that all people, regardless of their abilities, can participate independently in society. This encompasses everything from navigating and orienting oneself in physical spaces to absorbing information and accessing services. ...How to display the Help Center's services as modules on your Android app?
In this help article, we will learn how to display the individual help center services as modules on the ASAP help Widget. The modules can be viewed based on their default configuration and the settings configured in your Zoho Desk portal. It's ...Accessing the help center in iOS
The users can reach the Help Centre to find answers to the most frequently asked questions through the Knowledge Base and Community. They can also submit a ticket for their queries from the help center. Knowledge base The users can access the ...Using Accessibility Controls in Zoho Desk
Agents have unique abilities and support styles. To deliver service excellence they need a help desk that accommodates these individualistic traits. The accessibility controls in Zoho Desk accomplish this by offering an equitable and optimal service ...