Using the screen reader efficiently on various operating systems and browsers.

Navigating Zoho Desk using the screen reader on various operating systems and browsers.

The table will help you with the right keys to navigate Zoho Desk in various browsers and operating system.

Device Name

Browser Name

Feature

Key

Mac 

Chrome

Screen Reader (Focus Indication available)

Navigate with the TAB Key

 

 

Tab Navigation

Navigate with the TAB Key

 

 

Arrow Navigation

Navigate with the UP / Down Key

 

Firefox

Screen Reader (Focus Indication available)

Navigate with the TAB Key. Please make sure to enable Keyboard navigation.

To enable follow the below path:-
System settings -> Keyboard -> Keyboard navigation 

 

 

Tab Navigation

Navigate with the TAB Key

 

 

Arrow Navigation

Navigate with the UP / Down Key

 

Safari

Screen Reader (Focus Indication available)

Navigate with Option + TAB.

To navigate with the TAB key, you must enable the option Press Tab to highlight each item on a webpage. 


To enable this option follow the below path:
Safari preferences -> Advanced -> Accessibility -> Check Press tab to highlight each item on a webpage.

 

 

Tab Navigation

Navigate with Option + TAB.

To navigate with the TAB key, you enable the option Press Tab to highlight each item on a webpage.


To enable:-
Go to Safari preferences -> Advanced -> Accessibility -> Press Tab to highlight each item on a webpage.

 

 

Arrow Navigation

Navigate with the UP / Down Key

 

Edge

Screen Reader (Focus Indication available)

Navigate with the TAB Key

 

 

Tab Navigation

Navigate with the TAB Key

 

 

Arrow Navigation

Navigate with the UP / Down Key

 

 

 

 

Windows

Chrome

Screen Reader (Focus Indication available)

Navigate with the TAB Key.

Before you start typing in text editors, press the capslock + spacebar keys to disable the scan mode.

 

 

Tab Navigation

Navigate with the TAB Key

 

 

Arrow Navigation

Navigate with the Alt + UP / Alt + Down Key

 

Firefox

Screen Reader (Focus Indication available)

Navigate with the TAB Key

 

 

Tab Navigation

Navigate with the TAB Key

 

 

Arrow Navigation

Navigate with the Alt + UP / Alt + Down Key

 

Edge

Screen Reader (Focus Indication available)

Navigate with the TAB Key

 

 

Screen Reader (Focus Indication available)Tab Navigation

Navigate with the TAB Key

 

 

Arrow Navigation

Navigate with the Alt + UP / Alt + Down Key

 

 

 

 

Ubuntu

Chrome

Screen Reader (Focus Indication not available)

Navigate with the TAB Key

 

 

Tab Navigation

Navigate with the TAB Key

 

 

Arrow Navigation

Navigate with the UP / Down Key

 

Firefox

Screen Reader

Not available

 

 

Tab Navigation

Not available

 

 

Arrow Navigation

Navigate with the UP / Down Key

 

 

 

 

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