Assigning and Managing Task Owner
To assign/re-assign tasks
- In the Zoho Desk account, navigate to the Activities module.
- On the Activities Home page, click Tasks at the bottom of the left menu.
- Open the desired task to re-assign ownership.
- In the Task Details page, click the Task Owner field.
- Select an agent or a team from the drop-down list.
The task is assigned to the specified agent or team.
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